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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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I ordered 2 pair of your sweats same size different colors and one size came totally different from the other in size I really like the colors but I had to send to orange pair back because the size was not a true large according to the size chart. It would have been better if both pair would have fit the same then I would have known to order a little different in size but that wasn't the case so now I afraid to order any other colors because now I don't know what i'm gonna recieve and I can not afford to send packages back.
Some thing that you might want to point out is that your product runs extremely small.
Ordering the baseballs I needed from Epic Sports was a good experience.
Great product with timely delivery
Good customer service and nice prices
Site was user friendly and found what I was looking for.
Followed the size chart, and everything fit as they should. I just thought I weight less then I do. LOL
They are nice shirts
The Name Grizzlies was spelt wrong may have been my mistake but expect stuff like that to be caught by your staff.
Great products, and customer service was wonderful when I had to make a slight change to the customization I had ordered for my sons baseball gear.
Product was better than we expected, the shipping was faster than expected and the customer service was better than expected. Definitely will shop here again!
Great quality and service. Will be buying more products
Great site, Great Discounts, Just Not as high quality as I might have expected
Love epic sports! So easy to order and great prices
EXCELENT, THE ONLY PROBLEM YOU CHARGE TO MUCH FOR SHIPING
Very good. Hope shipment arrives and no issues.
Easy to order and received a few days after ordering.
Have used epic sports many times. Always satisfied with the product and delivery.
It was easy to find what I was looking for
Great sports site with unbelievable prices. Can't beat it.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

