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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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I ended up paying $175 for $69 in product due to replacement orders as items were not in stock. I have been cut off from customer service and screwed out of money that I'd die back to me. Customer service is the worst ever, beyond unprofessional. I was told there will be no resolution and this will be our last communication by their management.
Good prices. Large selection. 2 Pair of pants were oddly sized (short and chubby), but everything else was great.
Ordering on the website was quick and super easy. Product arrived ahead of schedule and was exactly what I wanted. I will definitely be ordering from Epic Sports in the future.
Sizes ran small and to much money for restocking
It was outstanding
Have never had a quarrel with anything ordered. Do wish the online website was easier to maneuver as if you don't wish to purchase something, your have to start all the way back at the top of the search page you were looking g at, rather than returning you back to where at you were when you looked at the last item. This would make searching much easier.
Like the hats and price hope hats are in good condition.
Price is great
It was great and came a day early!
Great prices a lot of merchandise
Shipments shouldn't take almost a month.
Items ordered were exactly what we needed. Prices were great and shipping time was good.
I ordered 2 pair of your sweats same size different colors and one size came totally different from the other in size I really like the colors but I had to send to orange pair back because the size was not a true large according to the size chart. It would have been better if both pair would have fit the same then I would have known to order a little different in size but that wasn't the case so now I afraid to order any other colors because now I don't know what i'm gonna recieve and I can not afford to send packages back.
Some thing that you might want to point out is that your product runs extremely small.
Ordering the baseballs I needed from Epic Sports was a good experience.
Great product with timely delivery
Good customer service and nice prices
Site was user friendly and found what I was looking for.
Followed the size chart, and everything fit as they should. I just thought I weight less then I do. LOL
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

