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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Great experience. A+++ The best as always!
Good experience with the website, easy to navigate; my gloves are too small and I looked into exchanging them but it would have cost me more to send them back then it was worth. A better exchange process would have made my experience better.
Great quality, great service!
.contacting you was a major issue i called several times was on hold for over 20 mins with no answer nor any email replys to my issues
I will definitely place another order soon n let all my friends n family about you... Never had a excellent experience before on a online order. Thank you
Right product at right cost
We will see if there are issues with the order and if it comes in on time.everything was great!
Easy to find items I'm looking for. Looking for gifts for operation Christmas child boxes and you have lots of great priced items. Thank you.
Had exactly what I was looking for at a great price.
The customer services was great. Good delivery time. Thanks will shop again
Great quality shorts for a very reasonable price I would definitely recommend this company.
The web site was also easy to use.
I think the shipping is a little slow for the rates. But otherwise I am a long time shopper on the site and have always eventually received great quality and priced items.
Cheap prices- came fast
Experiences have been great so far!
The girls on the volleyball team wanted to wear pink socks to support breast cancer awareness, on short notice I was able to order the socks to get them here before the game. They arrive earlier than expected and the girls all stated the socks felt super soft and are very high-quality I will definitely buy more from Epic Sports and would recommend them to anyone looking to purchase quality products and a great price!
Fine
I was very, very uncomfortable with the fact that I was required to provide my past addresses and my birthday. Honestly, I almost considered calling the Better Business Bureau to ask if that was an appropriate request. I have lived in the same house for 24 years and they wanted me to tell them where I was in 1990? Why? Plus, why do you need my birthday? I felt like it was unnecessary at the best and intrusive and shady at the worst. The shirt I ordered was required for my daughter to start a new job, otherwise I would have stopped the order. I will not order from your company again.
AWESOME WEBSITE, LOVE IT
Nice product, great price!
Great pricing and quality product!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

