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EpicSports Reviews Summary
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Services and product are outstanding
I ordered the manual air pumps to pack in the Shoeboxes for OCC. They seem to be perfect to fit inside the box. They were shipped in a timely manner.
Everything worked out great.
Girls loved their socks
Quick delivery to Canada. Great product. Only downfall is price when you take into account the exchange, duties and shipping. Overall happy!
Fantastic site - can't believe I didn't discover it sooner!
Package came quicker than i expected!
Variety of choices
Easy to use. Overall Great
Hello I placed 2 orders with epic sports. Both 2 shirts that said WXL size on the website and it is actually a junior Xl on both shirts. The first shirt I sent back I contacted them and they sent me an RMA waiving the restocking fees. I paid return shipping and sent it back. I got the other shirt in the mail finally so I requested an RMA for that shirt as well. This was from the office manager Cody, he sent me the RMA and made me pay restocking fees! When I sent him the first RMA on the first shirt he turned around and changed it in the system so that it included restocking fees! After they already sent me the original RMA that did not. This was absolutely terrible customer service and he will not make it right. He is rude and I can't get help from anyone else!
Pretty easy to get around the order process.
Easy ordering and timely delivery. Happy with product.
Excellent experience.
2ND TIME ORDERING GREAT PLACE AND A GREAT PRICE
Every time I use Epic Sports not only do I find exactly what I am looking for, but the prices are amazing!
Don't disguise surveys as receipt of product confirmation. Annoying. You didn't when list the product that was shipped.
Very happy with my experience
Delivered later than the delivery date.
Prior customer, happy with the products and prices.
Great prices and easy to navigate website. Great selection!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members