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EpicSports

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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EpicSports Reviews Summary

Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
273
quality
258
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John O.
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Good Deals
October 20, 2017

Good Deals

Date of experience: October 19, 2017
brian n.
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Our travel baseball team has ordered all of our hats and other items from Epic and we are extremely satisfied with the quality of the products and speedy delivery. We will continue to use Epic in the future.

Date of experience: October 19, 2017
JAMES A.
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You can't beat the price, comfort, quality, and delivery time when ordering. I placed my first order here just two weeks ago. The order arrived more than 7 business days ahead of schedule, and I'm already working on designs for my next order.

Date of experience: October 19, 2017
GEORGE D.
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None
October 19, 2017

None

Date of experience: October 19, 2017
PATRICK S.
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Great company with great products
October 19, 2017

Great company with great products

Date of experience: October 19, 2017
Tracy K.
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Nnnnnn
October 19, 2017

Nnnnnn

Date of experience: October 19, 2017
Terrie S.
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Ordering was easy
October 19, 2017

Ordering was easy. I received it rather quickly.
They were smaller than expected.
I would use Epic sports again tho

Date of experience: October 19, 2017
Robyn L.
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Great prices
October 19, 2017

Great prices. Shipping can get high.

Date of experience: October 19, 2017
RICHARD B.
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My first order of shirts are awesome and they came fast. I will definitely order more again.

Date of experience: October 19, 2017
CITI V.
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Service was excellent and fast
October 19, 2017

Service was excellent and fast

Date of experience: October 19, 2017
DANIEL T.
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Asdf
October 19, 2017

Asdf

Date of experience: October 19, 2017
Addie B.
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The quality was not what I expected
October 19, 2017

The quality was not what I expected.

Date of experience: October 19, 2017
RANDALL W.
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I sent an email concerning a certain cap
October 19, 2017

I sent an email concerning a certain cap. I need to know where it was manufactured. China or Cambodia. Same hat but fits totally different. The representative told me they were made in Cambodia. That's the caps I wanted. I ordered 36 caps. When I received my caps, they were made in China. They did not fit. I requested to send them back. I got a return authorization and sent them back. I had to pay shipping back to you. I don't feel I should have to pay shipping either way since they were not what I requested or ordered. I have the emails where the representative told me they were made in Cambodia if you need them.

Date of experience: October 19, 2017
Matthew D.
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Confused why it says 3-day shipping but it won't arrive for 11 days.

Date of experience: October 19, 2017
KEVIN B.
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Very satisfied customer
October 19, 2017

Very satisfied customer

Date of experience: October 19, 2017
Krystal S.
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I was happy to see all the available colors and quantities for the item I was in the market for. Once I placed my order I received it within 48 hours which was fantastic!

Date of experience: October 19, 2017
ELLA M.
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The items were awesome, delivery was terrible
October 19, 2017

The items were awesome, delivery was terrible. It almost makes me not want to order again. This is the 2nd time my package was delayed. I received an email that it was be delivered last Thursday, then an email saying delayed til Friday, I made special arrangements for someone to be at my house. Then came another email delayed til Monday, then another delayed til Tuesday. I like your merchandise but this is the second time I've had this exact problem with delivery.

Date of experience: October 19, 2017
M W.
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Size was a little small, but my daughter loves it
October 19, 2017

Size was a little small, but my daughter loves it. Also, we bought the same brand in top and skirt hoping the colors would match, however they are not quite the same colors of blue.

Date of experience: October 19, 2017
OMAR P.
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Would have liked a few more color options
October 19, 2017

Would have liked a few more color options

Date of experience: October 19, 2017
JOHN B.
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Easy and wonderul
October 19, 2017

Easy and wonderul

Date of experience: October 19, 2017