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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Great product, greater service!
Love the quality of the caps
Great deal on closeouts
Second time ordering jerseys. Never a long wait, wrong order and always a quality product. If I need more gear, I will absolutely buy from Epic again. THANK YOU
Easy and hoping I get my shipment in time since I spent the most I could to get it here in time!
Delivery took longer than expected.
Good price. Nice website. If I get what I ordered on time and still well packed, I will be elated.
I did try to call customer service and after holding for 45 minutes, left my number to be put in the Queque, but never received a call back.
Other than that, I am very happy. The deliver issue was not Epic Sports related.
Thank you for caring.
Blessings, great prices, and also great shipping!
Good prices
Fast shipping
Looks great! Fits all her equipment!
Great company!
Shipping times were long, 10 days, otherwise great.
I had a good experience
Na
Everything was received. I had asked that the soccer balls be sent deflated, as it said on your website that they are often sent deflated. I told the customer representative that I would really appreciate them being sent deflated as they had to fit in shoe boxes going overseas for Christmas. He said he would send a message to the warehouse. They did not arrive deflated. It's not the end of the world they weren't deflated, I can deflate them. But I think your statement on your website for this item is a bit misleading. Don't know why you have it there.
There was a delay with my order. Every time I would try to contact someone there was never no one to answer.
Item is very cheap material.
Great customer service, great prices and fast delivery!
No comment
I would have liked to put my name on the front and logo on back
Always great job and great prices.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

