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EpicSports

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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EpicSports Reviews Summary

Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
273
quality
258
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Danielle B.
0 reviews
0 helpful votes
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Very reasonably priced!
November 19, 2017

Very reasonably priced! Very satisfied with the uniforms that I ordered for my team!

Date of experience: November 18, 2017
Collin B.
0 reviews
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Soccer is awesome
November 18, 2017

Soccer is awesome. And EPIC helps that.

Date of experience: November 18, 2017
ADRIAN F.
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Quick and easy to shop on website
November 18, 2017

Quick and easy to shop on website. Great quality and received in timely manner as promised.

Date of experience: November 18, 2017
JUAN C.
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Shipping is pricy
November 18, 2017

Shipping is pricy

Date of experience: November 18, 2017
JENNIFER B.
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The champro baseball pants run EXTREMELY large as compared to other brands like Mizuno. I now have to figure out how to return them for a smaller size as they did not enclose a packing slip with the order!

Date of experience: November 18, 2017
Steve L.
5 reviews
0 helpful votes
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A good product and delivery time was good
November 18, 2017

A good product and delivery time was good. However one the shirts was not packaged, where as the other shirts were. Subsequently the unpackaged shirt was dirty.

Date of experience: November 18, 2017
KYRA P.
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See you guys again next fall for some football team supplies.

Date of experience: November 18, 2017
Daisy M.
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Thank u!
November 18, 2017

Thank u!

Date of experience: November 17, 2017
Jamie C.
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Huge selection, just found the company, plan to be back ofter.

Date of experience: November 17, 2017
CAROLYN A.
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Good products
November 18, 2017

Good products. Just Really expensive shipping.

Date of experience: November 17, 2017
MARTIN A.
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Uniforms
November 18, 2017

Uniforms

Date of experience: November 17, 2017
R H.
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Exactly what I needed---no frills!
November 18, 2017

Exactly what I needed---no frills!

Date of experience: November 17, 2017
GABE B.
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Great prices
November 18, 2017

Great prices. Easy checkout

Date of experience: November 17, 2017
Cissy M.
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Great options and great prices
November 18, 2017

Great options and great prices

Date of experience: November 17, 2017
RON L.
0 reviews
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Great products for the stunning lo prices they are sold for on this site.

Date of experience: November 17, 2017
ANDREW G.
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Too much contact
November 18, 2017

Too much contact- I bought something, can you just ship it? There shouldn't be 9 points of communication

Date of experience: November 17, 2017
Chuck S.
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Thank you, great service
November 18, 2017

Thank you, great service.

Date of experience: November 17, 2017
MARK S.
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I initially ordered chin straps for our youth football league. The straps arrived on time and well packed. However, they were adult straps rather than youth. The item description did not indicate which we would receive and I did not think to ask. So I needed to return them. The RMA was received promptly. I was very unhappy with the return policy. First, I had to pay return shipping and on top of that I had to absorb a restocking fee. The shipping is understandable but the restocking fee is a terrible policy. I called sales to see about ordering replacements but did was nervous about incurring more fees. I determined that recouping the restocking fee was not worth the price of continued business with Epic. Lesson learned. I will very carefully consider my options before shopping here again.

Date of experience: November 17, 2017
william P.
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Was not in the material that I was looking for
November 17, 2017

Was not in the material that I was looking for

Date of experience: November 17, 2017
edward g.
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The price was affordable and it was the color I was looking for. Will be buying more soon

Date of experience: November 17, 2017