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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Very reasonably priced! Very satisfied with the uniforms that I ordered for my team!
Soccer is awesome. And EPIC helps that.
Quick and easy to shop on website. Great quality and received in timely manner as promised.
Shipping is pricy
The champro baseball pants run EXTREMELY large as compared to other brands like Mizuno. I now have to figure out how to return them for a smaller size as they did not enclose a packing slip with the order!
A good product and delivery time was good. However one the shirts was not packaged, where as the other shirts were. Subsequently the unpackaged shirt was dirty.
See you guys again next fall for some football team supplies.
Thank u!
Huge selection, just found the company, plan to be back ofter.
Good products. Just Really expensive shipping.
Uniforms
Exactly what I needed---no frills!
Great prices. Easy checkout
Great options and great prices
Great products for the stunning lo prices they are sold for on this site.
Too much contact- I bought something, can you just ship it? There shouldn't be 9 points of communication
Thank you, great service.
I initially ordered chin straps for our youth football league. The straps arrived on time and well packed. However, they were adult straps rather than youth. The item description did not indicate which we would receive and I did not think to ask. So I needed to return them. The RMA was received promptly. I was very unhappy with the return policy. First, I had to pay return shipping and on top of that I had to absorb a restocking fee. The shipping is understandable but the restocking fee is a terrible policy. I called sales to see about ordering replacements but did was nervous about incurring more fees. I determined that recouping the restocking fee was not worth the price of continued business with Epic. Lesson learned. I will very carefully consider my options before shopping here again.
Was not in the material that I was looking for
The price was affordable and it was the color I was looking for. Will be buying more soon
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

