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EpicSports Reviews Summary
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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I will continue shopping from epic sports.
While I am pleased with the quality of the boxer shorts I ordered, the size I ordered was based on a similar pair I wear for hockey and the one's in this order were too large. There was no way to check waist size matched to overall size in the order but if there had been, I would have ordered a smaller size. They are not returnable so I am stuck with them. Other than that, I was pleased with the other five items in my order.
Quick and easy online ordering
Epic makes it easy to order and utlize the net.
A comment regarding your experience
Customer service was easy and fast to work with. Friendly and not very long to get things ordered.
Great prices, easy ordering
Great purchase
The shirts I ordered are good quality and at a very good price. Great delivery time!
Great savings on multiple items
I was able to find what I was looking for quickly and easily on line. Checkout was simple and my package arrived in a timely manner. I would use Epic Sports again.
Good value and reasonable delivery time.
Took survey no comments
Everything was great an on time look forward to doing more business with you
EASY PEASY!
Just like most people who have submitted reviews about Epic Sports I have experienced the worst customer service possible. I bought a football officials hat from them and it came to me the a rip in the seam. So, I emailed them right after I purchased the hat telling them that it was torn - I also included pictures. They ignored my email. I emailed them to follow up on why I haven't heard anything from them and they respond telling me that they have a 30 day limit on returns and that it was past that limit so they could not replace the hat.
I reminded them that I had sent an original email within the 30 day limit. I even included a screen shot of that original email. They emailed back telling me that the screen shot wasn't proof enough and that I needed to forward them the original email. I can only assume they thought I created the email, falsified it, took a screen shot of it, then sent it to them - all so I could rip them off for a new $10 hat.
So, I forwarded them the original email and now I have heard nothing from them.
I have never done business with a company like this in my entire life. STAY AWAY FROM THEM - DO NOT WASTE YOUR MONEY ON A COMPANY THAT DOESN'T STAND BY THE PRODUCTS THEY SELL.
Shopping with Richardson, has been a great experience...
Easy to find my product, easy and quick to check out
Styles and prices were great, but the sizing was off.
Yes I am very pleased with my product soccer jerseys real good product durable and colors are very vivid and last all season I still see some of my players wearing old jerseys from past seasons they still look good that tells me they enjoy wearing them.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members