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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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So far so good. Last time the shipping took forever so I'm hoping this time will be quicker
I had a good experience with Epic Sports
The Thunderstick Training Bat Bent our of shape within the first round of Hitting. I'd like to know where I can receive either a refund or a replacement.
I love working with Epic Sports! Love quality and price point!
Price and selection are great. I received my order quick and the quality is great.
Great product, easy site to navigate.
Would be nice if after a certain purchase price point there was free shipping.
Everything was easy to do and the pricing cant be beat
Ordered items over 30 days and customer service refuses to reship or refund. Ups claim has been opened 3x now and say each time have to wait 8 days
Its ridiculous
Awful to deal with and absolutely NO customer service
I order dimpled baseballs and in order to see if they are any good I had to take them out of the box and throw them (that's what I do with them). They didn't work (inferior bounce quality). In the process of throwing them, of course they cannot be returned in perfect (or saleable) condition. These are crummy balls (defective in their terms) that Epic is selling and now, rather than returning them, I'm just going to eat this expense and never use Epic Sports again. Epic means "grand." I should've stuck with $#*!'s Sporting Goods in the first place. I tried to save money and instead, I am spending money. Not worth it. So sorry - goodbye Epic Sports. This is a bad customer experience, but at least I learned not to go cheap next time. I cannot recommend Epic based on this experience.
Awesome
Great deals! Glad I found this site
Always affordable, quick, and easy!
None
Very good interface. Hopefully shipping is quick!
Ordered 10 mini select10 balls and 3 balls won't inflate.
Easy ordering, but wish you had the white dimpled balls with the red seams. Unfortunately, once I received the balls and tried out two different ones, I discovered that they are quite inadequate for the need/task. They don't bounce. I will be returning them asap. They are cheaper than others, but the cheapness shows.
So far so good. Now let's see how the products are
I paid extra to get the product quicker...and it's a good thing I did, or I would NOT have gotten the order done by Thanksgiving.
Awesome product, worked perfect! Super fast shipping!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

