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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Shopping experience was great and wonderful. The lower rating was due to the shipping and handling cost. The cost was 1/4 the cost of the shirt/jacket. $14.00 in shipping. Why not offer free shipping on orders over $50. Or raise your selling price $.50-1.00.
Think this thru and realize how more customers you would pick up with free shipping and low prices. Look at all the businesses what went that way.
Ordering process is good. Shipping is way to high. I ship a lot and know that the weight on these pieces is very light and it simply does not cost that much to ship. I will be returning one item and the shipping is $3.70.
Excellent online service, quick and easy.
Ordering was quick and easy. We used the stadium seats at a basketball game over the weekend and are very happy with them. My wife and I could not believe how comfortable they are.
So Far, so good
Great service and quick delivery
Great just like my other review, I would order again. They were great, quick, and came early.
Couldn't find this jacket in any retail store.
Great things for kids to keep them outdoors. Amazing pricing, and got my one item earlier then what they said. My other order right on time. I would order again from this company.
The product was great for the price and the team really enjoyed the quality and timing of the shipment.
Balls arrived 1 day early great product
Shipping and handling are WAY too much, especially for a small package of DVDs sent by snail mail. $14?
Easy to find and easy to order Thanks can't wait for them to arrive. I know my son will be pleased! Thank you!
Great
Great looking shirts at a great price.
I have ordered hundreds of hats from Epic. The prices are great, delivery times are good and the products are as advertised!
Great price and great web site.
Love the website keep bringing the good prices and ill be back again
Na
Awesome job again guys
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

