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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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No receipt or return instructions was included with shipment. I find that unusual.
No shipment manifest was provided in box. Box was somewhat damaged in transport.
Great
Excellent service!
Good price, found what I needed, quick shipping
GREAT!
I am a very satisfied repeat customer.
Overall very happy with purchase. Purchased hats for my husband's company. He loves them!
Good experience
Fast, easy website to use.
Na
It was priced right, delivered on time, and done without any hiccups
EASILY FOUND WHAT I WAS LOOKING FOR
I have purchased from Epic Sports in the past and found them to have a wide selection of jackets at a very reasonable price which is why I ordered from them again. The jacket arrived in a timely manner and was exactly as described on their website. I would definitely purchase from Epic Sports again and highly recommend them. Thanks Epic Sports!
Overall service was great. Thank you
Quick and easy
Thank you for such wonderful service such a great product!
?
Site worked well
It was good
Had exactly what I needed & for a good price!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

