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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Love shopping at Epic Sports
Easy from beginning to end
Love the site
Matches jerseys
Would like to have better product descriptions. Some of the balls I ordered were not exactly the quality I had hoped for P.E. Usage.
G
I called to re-order a jersey from last year, the shirt was no longer made, the rep on the phone had suggestions available right away, confirmed it was "close enough" to the original shirt, and executed the order smoothly. I'd definitely use the company again.
Great just sometimes run a lil small but i get a hang of it. Good overall
Great response time
Great Price, Awesome product and delivered fast! Thanks
Good quality. Great prices.
Great everything. Remember to go up 1 size.they run a little small..
Easy to use! Quick and to the point. No extra pop-ups or ads
I bought 8 mesh backed baseball caps in various colors. These were some of the cheapest options available, which is what I was looking for in this instance. I received my hats within just a few days. Most of these hats have a bill that's slightly off center. It's not major, but it is noticeable. I don't mind since these were only $3/each, but something to consider. You get what you pay for, so like I said: Good value.
Went well... shorts are very long but kids can roll the waistband.
Easy & quick
Great
And fast service!
Great merchandise and prices.
It was great except the shipping prices, to high.
I would have preferred PayPal option
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

