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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Fast service, great product
Hope to get it fast
The order I placed had 1 duffle bag and 3 pairs of shorts. The items were shipped in 3 different shipments, which may or may not have contributed to the shipping costs. Additionally, the timing of the shipments was unusual. Overall, satisfied with the duffle bag as it was a great deal and my son really likes it.
The quarter zips and jackets I received were exactly what we were looking for and at a low price compared to many competitors. The quality was good, the delivery was fast, and the company was responsive to my questions.
Received the jacket quickly and in good shape.
The web site is easy to use and order from. Price is right for the product and quality is good. Ordering & delivery time was great.
Good product and good service.
Good price, fast shipping.
Will definitely purchase again
Go to sTore
Product not easy to find with a search.
No free shipping
Numbered vests are of poor quality
Kickballs are of good quality
Awesome
Fun and easy.
Shoes arrived on time and as advertised
First time using site, simple and user friendly!yes
Awesome!
Great service!
Love shopping at Epic Sports
Easy from beginning to end
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

