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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Early August I ordered 3 items from Epic, a mask, a hat and 2 knee supports. I received the mask and 2 elbow supports. Customer support said it was my fault so the only solution was to reorder the knee supports and return the elbow supports for a refund which I did. Return shipping was $9 and change. To this day I feel I ordered the knee supports properly or the website was confusing with the size or perhaps the website did something. At any rate, I was disappointed in how the thing was handled. Most internet companies I have dealt with would send a prepaid shipping label for the return just to retain customer good will but, I guess that doesn't matter to Epic?
Everything arrived in good condition and as described on website. Prices were very good. Selection is great.
Was hesitant to order because I'd never heard of the website but it's legit! Shipping was a little long but we expected that! We got a tracking number as soon as they shipped and we received our cleats brand new, authentic and in the box before practice season. New website for us to check out when searching for sports gear!
Huge selection and size range, great prices. I was kinda worried some of the deals were too good- but everything showed up just as ordered! I'll be ordering more in the future.
Items on website were easy to order. From the time I placed order to receiving was less than 1 week.
This is exactly like my book from 1973. Good to know that a classic is still the same. Service was quick as well.
I tried to cancel order but was too late. Then had to return it and didn't realize it would be so costly.
I received my order. But in the process of shipping I got an email daily telling me the exact same thing. That is very annoying when I'm trying to run a business and constantly getting emails about a shipment.
Love EPIC...
Just about everything I need for work and my kiddos too! Grand babies and adopted family of the heart of of my sports
I designed and purchased a canvas bag for myself. After cutting it, gluing on pearls and framing it, I was overwhelmed by the finished look. I had to order 3 more for my sisters.
The prices were unbeatable anywhere else online. The shipping took a lot longer than expected, but the low prices made it worth the wait
Pricing and quality is good, but sizing is a little off based on sizing guide. Ordered AM which I normally wear and should be correct based on measurements, but was still a little big. Would order another in AS but not going to pay shipping, etc. to order 1 low cost item.
Ordered received promptly after communicating via email. Was here within the next few days. Thank you for your help.
Good experience so far. We have ordered bulk hats twice now from Epic Sports and both experiences has went smoothly with all items arriving as expected.
Even though I only needed 2 baseball caps for a craft project, I found Epic easily on the internet, found the color and size I needed and it came quickly for a great price! You can't beat that experience with a stick!
Order came as promised, right colors, sizes and umber of items. Inside the package were four shirts were individually packed in clear plastic, and rest were not. Since the material does not really need ironing and looks good even it was not neatly folded, it was ok.
The petent leather belt awesome thank you! Everyone at epic was awesome there baseball equipment is top notch
Process was easy simple and we got everything we ordered and was kept in the loop on delivery at all times
Overall great experience but the printing on the volleyball shirts were poorly done. I had to purchase another jersey and printed the numbers on them myself. The soccer shirts came out great. The youth sizes do run different depending on the design.
I was impressed with the value and fast shipping. I've told multiple friends about Epic Sports and I will shop we this company again
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

