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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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I love this shirt and the price, but I do wish you'd use USPS as it seems a lot of gas for a UPS truck to come all the way out to the rural area where I live just for 1 shirt. Thanks!
I ordered several women's shorts on clearance. I requested to receive updates on my shipment and was updated often. I was so pleased with each pair! They fit well and you just cannot beat the price! I will definitely be shopping again! Great deals!
Love everything for my teenage Autistic son. The breathable comfortable material is perfect for him.
Ordered a medium youth and it was too big and long. It looked really good but just too big and long for my 7yr old.
Items shipped way latter than initially stated when ordered. Then when it did ship, shipping was not upgrade to get the items delivered quicker. Also, the delivery when shipped, stated a date I would receive and didn't receive until 2 days later after that date. Very disappointing. Will look to buy else where in the future.
The bag is perfect and well made. The only problem is I do not recommend having it personalized as the writing is already peeling off of it.
Really beat all of our expectations. Fast, easy process, and exactly what we wanted. Extremely fast turnaround times. Could not believe they were able to get it to us so quickly.
Excellent communication on getting artwork completed to print on a shirt. Good price. Base anchors are exactly what was needed.
Got my order wayyy earlier then expected and everything was immaculate. I love this website. Will be buying more
Order came two days earlier and the quality of the shirts was amazing. Will be ordering again very soon...
The black is a little too blueish but that is why I only got one. I would get 30 if there is a darker black
Epic made the purchase of the warm ups I needed very easy and the shipping was fast. Highly Recommend!
When school is about to start, I live in a suburban area where there's more children than adults. So finding uniforms for my 2 teens becomes a challenge. EpicSports makes this challenge easy to overcome. The styles, the colors, the quality, and fast delivery makes it a no-brainer. Better prices allows me to purchase more. Now with a new school year comes, new sports interest and there's no better place to purchase those hard to find items or items to be personalized for team spirit. I will always shop ES and will tell anyone about the integrity of there items and prices.
The time period it took to receive my order was extremely long. When the order arrived, the football pants were too large. I reached out to customer service and they told me the process of returning them, but when I went to do so, the item was not returnable. Wasted time all around. I could t even order a different size because by the time I received the first pair that was too large, they were sold out of that item in the color I needed.
Shipment came on time and they kept you updated with emails. The boots look nice and real material. Will order again
Some of the items were exactly what we are looking for but some of the items were not what we expected. The sizes are very big compared to previous purchased shirts of the same type. Also, some of the shirts (Button down polo shirts) looked like they had been worn and washed many times already (my lady staff were not very happy with their shirts). Also, a few of the colors were quite different in person than that on the website.
Delivery was fast. We received what we ordered. My son's coach requested the band be ordered for the football games. It fit his tiny wrist comfortably.
The warehouse shipped a case of the wrong size dresses. Everything is automated and you have to chat with a computer and repeat yourself. Really miss the days of making a phonecall and speaking with a human. It's was difficult and time consuming to get their error corrected.
Ordering and shipping process was satisfactory. The soccer balls were packaged well. Delivery was made in a satisfactory and timely manner. We have already used the soccer balls and they are holding up well for our needs.
Perfect, items were received swiftly! I will list definitely order again. Items were a great price as well!
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

