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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Quick delivery. Received order before delivery date. Product better than expected.
Had just what i needed. No one offered the quick shipping like you! We got it in time for the Super Bowl! Thanks!
Very good service. Good selection.
Was good
Free shipping over a certain $ would be a nice perk.
Everything was great!
Easy to find and click the merchandise to buy.
As usual my order was shipped quickly and arrived safely. The fit was good and the goods were of good quality. I shop here often and have never been disappointed.
I've ordered 100's of ball jerseys off of this site over the past 10 years? Have always received first class treatment. Thanks.
Generally shop for bargains and find many.
I had a great experience working with Epic Sports.
Great price, prompt delivery, we will see how the product performs. I expect to do more shopping with Epic Sports in the future.
I needed hat bands. I needed a certain width and length and good price and DELIVERY in a timely fashion. Epic Sports fulfilled it all! Thank you. I'll be back!
User friendly; great product & nicely made for the price!
My dad loves both of the shirts that I am going to order him more!
Prices were great. Products all arrived accurately. All communications about shipping were courteous and timely. I would like to see a free shipping threshold added-even if it is somewhat high-$150?
Easy, like the site
Everything was great. Received product on time! No unexpected issues. My team was happy and so am I. Can't wait to order something else. Thanks! #SLDS
Good, just took too long for delivery.
The hats that i received said they were super stretch but to me they were so small it was hard to tell if we could fit it on an adult our customer was dissatisfied and so were we.
I received the mdse. That I ordered, but wanted to exchange for size. Called twice to get an RMA (return merchandise authorization) so that I could exchange for size and I can't get through. I left messages and have yet to receive a return call as they promised. There customer service for returns in totally inadequate.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

