On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
EpicSports Reviews Summary
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I received the closed items of some balls, but the surface of the ball are so bad and asked credit for other product (did not ask refund), but they never returned me.
Easy website to view products. Fast response to questions from team members. Provided quote and shipping details a requested. Ordered full size soccer goal and additional clips
Last season I ordered the same softball pants but in a different color and this time the sizes were totally off. I had a size YL and a WM in a different color for the girls to try on and use as a guide. When I received the pants the sizes were way off. The YXL had a 2 inch larger waist than the WXS. When I shop in stores the YXL is smaller or if not smaller than the same size as a WXS. But these the WXS were way smaller than the YXL. In all other brands my daughter wears a YL to YXL. Last season I ordered her a YL and they fit perfectly. She has not gone up in sizes too much so I ordered her a YXL and they were way too small. She had to move up to a WS. There is no way my daughter wears a WS in any other pants than these. I ended up having to exchange 10 out of the 12 pairs of pants because the sizing was so off, which cost me $24 out of pocket. Needless to say I will not be ordering again.
I paid extra money to have my order rushed and it was NOT delivered on time and I got a message that it would be delivered three days after I was told. I needed the item shipped on time. Therefore, I am not using this company for anything. A refund on shipping means nothing when I cannot use the item for its purpose.
I ordered knicker baseball pants for my son after reviewing the waist and length to ensure the correct size. Upon receipt, my son tried them on and the upper portion of the legs were more baggie than he likes.
The pants came on time, but were not in an individual bag. Therefore, they were crumbled in a ball and they were also very dirty. I contacted Epic and instead of offering a refund, they asked me to take pictures of the product and they would send it for review. That was two weeks ago and I have yet to hear back from them. We needed the pants for an event which has now come and gone. We had to go out and shop for something else. The customer service has been awful!
Great Product. Fast Shipping. Allowed me to issue all new uniforms to my team! I always come here first.
Products came much fast then expected.
Fast shipping, good customer response!
Quick delivery. Received order before delivery date. Product better than expected.
Had just what i needed. No one offered the quick shipping like you! We got it in time for the Super Bowl! Thanks!
Very good service. Good selection.
Was good
Free shipping over a certain $ would be a nice perk.
Everything was great!
Easy to find and click the merchandise to buy.
As usual my order was shipped quickly and arrived safely. The fit was good and the goods were of good quality. I shop here often and have never been disappointed.
I've ordered 100's of ball jerseys off of this site over the past 10 years? Have always received first class treatment. Thanks.
Generally shop for bargains and find many.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members