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EpicSports

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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EpicSports Reviews Summary

Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
273
quality
258
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211,116 reviews

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Texas
1 review
0 helpful votes
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Horrible Experience
February 27, 2018

14 of 15 pair of softball pants didnt fit correctly. We played switcharoo in order to get girls in the correct sizes. All the pants ran extremely small, while one parent went big and they were actually too big. All parents followed the guidelines of measurements, and none were accurate besides one. I called to see what could be done. All I get is sorry prices are so low that you will have to pay for 3 shipping amounts from $7-15 plus a restocking fee. I will be returning as many as we possibly can besides the Girls sizes.

Date of experience: February 27, 2018
California
1 review
0 helpful votes
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Defective ball
February 27, 2018

I have a bad or defective ball never have used because it is defective. Need to return for a replacement.

Date of experience: February 27, 2018
JAMES B.
0 reviews
0 helpful votes
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Very easy
February 27, 2018

Very easy. Great selection and prices!

Date of experience: February 27, 2018
Michael A.
0 reviews
0 helpful votes
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Good Selection of closeout items
February 27, 2018

Good Selection of closeout items.

Date of experience: February 27, 2018
Joshua M.
0 reviews
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Easy, quick and convenient
February 27, 2018

Easy, quick and convenient

Date of experience: February 27, 2018
Christopher D.
0 reviews
0 helpful votes
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Excellent price, easy to use website, I will be shopping here often!

Date of experience: February 27, 2018
ANGELA M.
0 reviews
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Good experience received exactly what I ordered very quickly.

Date of experience: February 27, 2018
ernie c.
0 reviews
0 helpful votes
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Great and easy
February 27, 2018

Great and easy

Date of experience: February 27, 2018
BECKY P.
0 reviews
0 helpful votes
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Love this site for my dog shirts!
February 27, 2018

Love this site for my dog shirts!

Date of experience: February 27, 2018
Carlos S.
0 reviews
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My overall experience was great, I got what I needed at a great price. All I needed was available in the sizes I needed.

Date of experience: February 27, 2018
Michigan
1 review
0 helpful votes
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Epic Sports shipped order for team uniforms on-time with the right quantities the first time. Prices were excellent. Will do business with them again.

Date of experience: February 27, 2018
Wisconsin
1 review
0 helpful votes
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I ordered two beach chairs and later I received an email saying one was back ordered. The money was taken out of my account for both chairs immediately. I contacted EpicSports and placed an order by phone for a different color. The new order was a higher price so the difference was taken out of my account immediately as well. I received only one chair on February 21,2018. I emailed EpicSports and have not gotten a response to the email. I've called 3 times and was on hold for long periods each time. I talked to a Racheal and she said she would email the company that supplies them. I did not hear back from her so I called and left a message. I still didn't hear back from her. This morning I called again and Racheal contacted the company and was told they would ship the other chair. It's very frustrating to keep having to contact the company, waiting on hold and not hearing back about what's going on. When placed on hold you have to listen to annoying chatter and a recording telling you how much longer you have to hold.

Date of experience: February 27, 2018
California
1 review
0 helpful votes
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Smooth process
February 27, 2018

Everything went just as planned. Was actually delivered ahead of schedule. I would use them again. Cost was lower than what I found elsewhere.

Date of experience: February 27, 2018
Vitalina S.
0 reviews
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Fantastic
February 27, 2018

Fantastic

Date of experience: February 27, 2018
JOSEPH T.
0 reviews
0 helpful votes
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Great variety and really good prices
February 27, 2018

Great variety and really good prices

Date of experience: February 27, 2018
Rick H.
0 reviews
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Always a great experience, can't beat the prices
February 27, 2018

Always a great experience, can't beat the prices.

Date of experience: February 27, 2018
Rhode Island
1 review
0 helpful votes
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I have used Epic Sports for several years. We are a small Christian School with a limited budget. Epic offers quality products at an affordable price. Their customer service and communication is excellent. The products ordered come in a very timely manner.

Date of experience: February 27, 2018
Iowa
1 review
0 helpful votes
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Easy...
February 27, 2018

Easy to shop and the order arrived 5 days before I was expecting them. I will use again. I'm be interested in using the customized piece but didn't feel it was worth the extra $$.

Date of experience: February 27, 2018
DUNBAR M.
0 reviews
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It has been nice
February 27, 2018

It has been nice.

Date of experience: February 26, 2018
Amber D.
0 reviews
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Great price and fast shipping
February 27, 2018

Great price and fast shipping.

Date of experience: February 26, 2018