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EpicSports

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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EpicSports Reviews Summary

Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

value
273
quality
258
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211,116 reviews

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TURNER D.
0 reviews
0 helpful votes
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Great price, great product and fast shipping A++

Date of experience: March 5, 2018
Pamela M.
3 reviews
0 helpful votes
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It showed the items were in stock, but when I added printing, it showed that the merchandise had to be shipped in and the delivery date got pushed out by 3 weeks. Not happy

Date of experience: March 5, 2018
Missouri
1 review
0 helpful votes
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Fast and Accurate!
March 5, 2018

Ordered Jerseys and Hats for my son's Baseball team. Everytihng shipped on time and the order was perfect!

Date of experience: March 5, 2018
CYNTHIA B.
0 reviews
0 helpful votes
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Some time when I order women shirt they send me a male shirt. This has happened more than once.

Date of experience: March 5, 2018
Jazmin C.
0 reviews
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Website easy to use
March 5, 2018

Website easy to use. Shipping was accurate. Good product good prices.

Date of experience: March 5, 2018
Ed A.
0 reviews
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It was fast, accurate and on time
March 5, 2018

It was fast, accurate and on time.

Date of experience: March 5, 2018
Nicole K.
0 reviews
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The prices are good unless you have problem and they won't correct it. We paid for 6 hats that say "A" instead of our team name. I called the day they arrived and the customer service rep was rude. He basically said it was my fault and I agreed when I ordered them that I could not exchange them. We are finished ordering form Epic. I have never been treated this way with any other sports goods company.

Date of experience: March 5, 2018
Arvel K.
0 reviews
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No issues placing order
March 5, 2018

No issues placing order. This was along with a good price. To me the customer service is much more important then price.

Date of experience: March 5, 2018
Ronald T.
0 reviews
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Good deal
March 5, 2018

Good deal

Date of experience: March 5, 2018
ZEYA O.
0 reviews
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Absolutely excellent 5 star service
March 5, 2018

Absolutely excellent 5 star service. Quality and accuracy of order super!

Date of experience: March 5, 2018
Lisa J.
0 reviews
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Customer Service contacted me to verify that billing and shipping addresses were different, to make sure there was no fraudulent activity with my credit card. Glad to know that they review and verify when necessary. Delivery was quick, too.

Date of experience: March 5, 2018
KARA D.
0 reviews
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Found the needed items at a competitive price
March 5, 2018

Found the needed items at a competitive price.

Date of experience: March 5, 2018
Robert T.
3 reviews
0 helpful votes
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Good prices, quick service, only a little high shipping charges!

Date of experience: March 5, 2018
KRISTINA M.
0 reviews
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Great products at great value
March 5, 2018

Great products at great value

Date of experience: March 5, 2018
Sheron B.
0 reviews
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Very happy with my order!
March 5, 2018

Very happy with my order!

Date of experience: March 5, 2018
JOHN B.
0 reviews
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Good shopping experience
March 5, 2018

Good shopping experience. Great price!

Date of experience: March 5, 2018
JEFFREY D.
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Great service, will use again!
March 5, 2018

Great service, will use again!

Date of experience: March 5, 2018
DOUGLAS B.
0 reviews
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Always efficient...
March 5, 2018

Always efficient...good value

Date of experience: March 5, 2018
STEVE H.
0 reviews
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Shipped way earlier than inspected, great!
March 5, 2018

Shipped way earlier than inspected, great!

Date of experience: March 5, 2018
KEVIN D.
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Excellent prices, quick delivery
March 5, 2018

Excellent prices, quick delivery. However the wrong size was delivered and I have sent 2 emails regarding it and still have no idea how to proceed with getting the correct size.

Date of experience: March 5, 2018