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EpicSports Reviews Summary
Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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First time shopper; The prices are good, but shipping is expensive. I needed to make a return and since the only option you have is to call for a return slip it was very inconvenient. I was on hold for an hour. This was no exaggeration either. I was the 36th caller on the line. That is ridiculous and it makes me not want to order anything else from you. The gentleman on the phone was very nice, but still the hold time was ridiculous.
Great product, timely delivery!
It was quick and easy. Thanks for your service.
GREAT PRICES & SUPER EASY WEBSITE TO USE!
Easy checkout. Shirts are a bit big. I probably ordered the wrong size. Good quality for the price.
Had a great experience. Ordering was simple and prices were good.
The site was not as easy to use as I would have liked. I ordered the wrong sizes, it stated I couldn't return the item.
The product is what I expected and the price was right.
We always purchase our umpire caps from Epic Sports as well as many other products for our batting cages. They have great prices and deliver in a timely manner. Great products, and their customer service has always been wonderful.
The products are great, shipped weirdly in a lot of different packages that slowly arrived over a month but good quality. The customer service is terrible however - I keep getting contradictory emails. They say that a "you're too late to return your items" email is their auto-reply so that gives you an idea of their policy.
If you order exactly right the first time (which as we all know can be tricky online) then you're fine, but good luck if you have to do any returns or exchanges!
Good experience every time
Great softball pants! And quick shipping
Your return policy is pathetic, 20-50% refund off actual cost - RIDICULOUS! Will never shop
Epic Sports again - it should be 100% return policy.
Not complain, cheap price and good quality
Great service and offerings of products
Shipping cost is the only complaint I have. $15 base shipping fee for 3 pounds. It might be the going rate, just seems high
Biggest issue I had was the cost of shipping
Great Very happy.
Great price on spikes and keys.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members