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Epic Sports generally enjoys a positive reputation, with customers frequently praising the quality of products, competitive pricing, and fast shipping. Many reviews highlight satisfaction with the ease of the ordering process and the vibrant designs of the apparel. However, some customers expressed frustration regarding inventory management, particularly issues with items being out of stock after orders were placed, and delays in processing refunds. Additionally, concerns about sizing inconsistencies were noted. Overall, while customer service is often commended, addressing inventory accuracy and return processes could enhance the overall customer experience.
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Reasonable prices... fast shipping!
Fast, in time for coaching
Thanks for the speedy response for my exchange. Everything went from the initiation of the exchange with the customer service representative to the early deliver of the correct item.
Ordering was very easy.
Placed an oder with epic sports my item was placed on back order so I asked for a refund. I was sent an email stating i would be be getting my refund well i never got it. I made numerous calls sent email after email no one would return my call or email until I said my Attorney was going to get involved. Next thing i know i get a email from Cody Patton the manger stating take my complaint to the credit card company. He did not call to try to help me or anything. I had to contact my bank to get my money back. Then i call back to tell them i filed a dispute with the bank a manager gets on the phone and says they refunded me last week the bank must be keeping it. I told her i had already spoke with my bank and what she was not saying was true. Customer service is a joke they are not there to help at all!
Good experience overall as usual. I did place an order and then realized I forgot something and placed another order. Would have been nice to have one freight charge rather than two. But I received them both as promised.
Super easy, lots of choices and colors!
As expected
It was fine
Na
Great, except I wish you would accept PO's
Very good and fast delivery
Great experience!
Quick and easy they were made really well just as good if not better than the name brands
I am a tough fit for baseball pants. However, the pants I bought from Epic had a legitimate waist size and length that fit perfectly for a great price.
I ordered basketball jerseys for my women's team and they turned out perfect! I was having a hard time finding a place that could print numbers for a decent price and this was not only affordable but they were delivered quickly.
Everything came on time, and was great quality. The prices were very reasonable. I will definitely be ordering again from EpicSports. Thank you.
Great timing for what I needed and cheap. It doesn't get any better than that. Everything fit right and looked good. I can't complain and look forward to doing business with them again.
Everything was great. I wish there was a quicker turnaround on delivery.
Answer: You'll never get it! Or it will come a month or two later because they don't keep up with their inventory, nor do they like to keep customers informed of their order status. Don't order from them.
Answer: Ridiculously high, considering the speed... Better plan on keeping what they ship... Returns are next to impossible
Answer: Sorry you wasted your time trying to speak to a live customer service person, you can only text a "chat bot" with your dissatisfaction with the merchandise you received, Don't be fooled by there 100% customer satisfaction LIES! I lost all but $2.00 on return shipping fees & restocking fees! This company appears to be clueless when it comes to customer service, you're better off talking to a stone wall!
Answer: This company doesn't care about the customer buying their merchandise. I'm sure you're not the only one that has heard from the "chat bot" - "please give them a chance to address your issue before writing a bad review. They tell you their priority is 100% customer satisfaction, well it's more like 0% customer service. They are more than willing to take you money. You're better off buying from ebay, at least your able to get your $ back, their customer service is unbeatable. Epic Sports is the worst company I've ever done business with EVER! But NEVER again! They will rip you off without giving a thought to it, they're DESPICABLE!

