EntirelyPetsReviews 638

Very good communication via chat and email. One thing is if it says shipped to the customer it should be shipped as that can be confusing. Especially to overseas customers who have longer to wait and think it's gone. Everything else was perfect.

I ordered 2 things, of course the email came that one of them was out of stock, so why did it allow me to order and pay for it? Finally it arrived today, the delivery could have been much much better.

I bought Fromm Grain-free treats for my dog - they were on back-order and I got an almost instant email, follow-up email and then an email when shipped! Great customer service - thank you!

Plus your follow up is excellent! Thank you! I have already recommended to a friend Entirely Pets and gave her all the necessary information to check it out!

The order came late. All the ice packs had melted and everything was wet. This should be kept cool for the beneficial bacteria to survive. I'm not sure the Azodyl probiotics survived. Perhaps it was the fault of USPS, that's unclear.

My experience was good, but I get really tired of all these review emails that come, and then there are ones like these that want a specific number of letters. These are the things that make me not use a company. I did not agree to this, I ignored the first one, but then came the second one.

I never have any problems when I order anythings from entirely pets. The service is great and ordering is fast and painless and I will order again from this company. Thank you so much!

A great price on the item! Have used the product for some time. Easy website to navigate. Would certainly use them again for anything we need for our dogs.

I have been doing business with this company for several years and have never had any complaints. Their customer service is also top notch. I highly recommend them for your pet's needs.

Moved across the country and was pleasantly surprised to discover that the shipping was just as fast to Texas! Same quality product, same fast shipping and best price on both. Will ALWAYS choose EntirelyPets if the option is available.

I have never had problems with this company. My orders always arrive in a timely fashion, and always have been exactly what was ordered.

Thank you for the quick service and my cats appreciate staying healthy with their supplements, which are Digestive Enzymes with Probiotics made by NaturVet and Viralys made by Vetquinol.

The ice packs had jelly stuff which was probably the contents that leaked out. However the delivery guy didn't tell the hotel staff to keep it in the fridge.

Every item was carefully packed - 6 candles in glass jars and all were in perfect condition!

P. s so was the box that they were shipped in!

Our dog's vet actually recommended to purchase his eye drops and when they were out of stock, they offered the larger size and they shipped right away. Of course, we had to try some new treats and he was very pleased with the Duck-Duck Jerky. He's quite a picky 10.25 lb. Shih-tzu. All problems were solved by a simple call!

Great way to order products instead of running around to find out if the store has what you want
I have nothing more to say