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From the business
Certified used vehicles for sale with no haggle prices, limited powertrain warranty, roadside assistance and 7 day buyback agreement at Enterprise Car Sales.
Enterprise Car Sales Reviews Summary
Enterprise Car Sales has cultivated a strong reputation for exceptional customer service, with numerous reviews highlighting the professionalism, patience, and dedication of their staff. Customers frequently express satisfaction with the seamless car-buying experience, noting the helpfulness and knowledge of sales representatives. However, while the overall sentiment is overwhelmingly positive, there are occasional mentions of service delays and the stress associated with financing. The consistent praise for staff interactions suggests a customer-centric approach, reinforcing the dealership's commitment to making the car purchasing process as enjoyable and stress-free as possible.
This summary is generated by AI, based on text from customer reviews
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Ryan was extremely helpful, knowledgeable, and professional. He took the time to understand my needs and preferences, and guided me through every step of the process transparency.
What stood out most was how seamless and stress-free he made the entire experience. Buying a car can often be overwhelming, but Ryan made it easy.
Hi David, we’re delighted to hear you found our service fast, friendly, and professional. Your recommendation means a lot to us. - Lisa
Fantastic. Love my car and my sales rep Aleisha was funny and personable. Kimani showed great customer service.
Hi Ellie, thank you so much for your thoughtful review. We're thrilled to hear you love your car and had such a positive experience with Aleisha and Kimani. - Lisa
So Happy with my car purchase.
Giuliano Canepa is the Salesman that exceeded all of my expectations. A Great Experience!
Thank you so much, June, for sharing your wonderful experience. We're thrilled Giuliano could make your car purchase feel exceptional. - Lisa
Polite, honest and efficient, we were in and finished with the sale in a matter of a few hours.
Thank you for your feedback, Ed. We're glad to hear you had a positive experience with our team. We strive to make the car buying process as smooth as possible. - Lisa
Morgan is the best! Not pushy but very attentive and communicates well! Very welcoming and a pleasure to work with.
Thanks for your wonderful feedback, Diane. We're thrilled to hear that Morgan provided you with such a positive experience. We appreciate your business. - Lisa
It was very good experience clean and the staff was very helpful
Thank you for sharing your positive experience, Tarren. We're glad to hear that our team made a great impression. - Lisa
Straightforward process, I felt everything was totally above board and there was never any sense of pressure. I'll come back for my Nextdoor as well.
Thank you for your feedback, Judd. We're glad to hear that you had a straightforward experience and felt comfortable throughout the process. We look forward to assisting you with your next purchase. - Lisa
Thank you for your kind words, August. We're glad to hear that our sales team made your car buying experience enjoyable. We appreciate your feedback. - Lisa
It was time to replace my old Enterprise car and I went back to where I bought it in 5/23 and found the ideal replacement and came home the same day.
Thank you, Charles, for sharing your experience. We're glad you found the perfect replacement so quickly. Your loyalty means a lot to us. Enjoy your new car. - Lisa
Very quick service was in and out in about an hour! Super clean and nice building. Would recommend going to check them out!
Thank you for your kind words, Ty. We're glad to hear you had a quick and pleasant experience with us. Your recommendation means a lot. - Lisa
I can't say enough about the personal care and service I received at Enterprise. As a Senior citizen, I'm hoping this will be my last car purchase, but if not, I will definitely use Enterprise again.
Thank you for your kind words, Donna. We're glad to hear you felt well taken care of during your experience. We appreciate your trust and look forward to assisting you again in the future, if needed. - Lisa
Best experience ever. This was SO worth it. Prices were great, vehicles with low miles and great condition. Way cheaper than I seen elsewhere. Devon who helped me pick the right car was very patient and helpful and waited until I brought my elderly mother up there to make sure the vehicle was perfect height and let her get in and out so make sure she could do it easily. We got a perfect vehicle to accommodate what we needed. Very blessed. Paperwork was easy and he explained everything. Elliot also helped and got us some more great deals. Thank you SO much for a beautiful experience
Thank you for sharing your experience, Angeles. We're glad to hear that Devon and Elliot provided you with the support you needed to find the perfect vehicle. It's wonderful to know that we could make the process smooth and enjoyable for you. - Lisa
Professional and knowledgeable customer service at Enterprise is UN beatable. I was so impressed and happy with the service.
Thank you for your kind words, January. We're glad to hear you had a positive experience with our team. Your satisfaction is important to us. - Lisa
This is my second time purchasing a car with Enterprise car sales in Gastonia and it was such a breeze each time I purchased. Drew was so helpful and professional.
Thank you for your kind words, Tamara. We're thrilled to hear that your experiences with us have been smooth and enjoyable, and that Drew provided great service. We hope to be of assistance to you again in the future. - Lisa
I had an amazing experience with Travis he eloped me with any questions or concerns he took his time out showing me different options and also helped me pick out an amazing car!
Thank you for your kind words, Kaley. We're thrilled to hear that Travis provided you with excellent service and helped you find the perfect car. Your satisfaction is important to us. - Lisa
They have a very relaxed friendly environment and there is not pressure to buy. They are very knowledgeable and encouraging to their customers and potential customers.
Thank you, Donald, for sharing your positive experience. We're glad to hear you appreciated the relaxed atmosphere and our knowledgeable team. Your feedback means a lot to us. - Lisa
The experience was great 100% very friendly and helpful.
Thank you for your kind words, Malvanice. We're glad to hear you had a great experience with our team. - Lisa
Enterprise made car buying a painless experience. They took care of all the paperwork and explained all of the questions that we asked.
Thank you for your kind words, Patricia. We're glad to hear that your car buying experience was smooth and that our team was able to assist you. We appreciate your feedback. - Lisa
No pressure car sales. Sales staff and managers listened to my needs and matched the cars perfectly. Carfax available. Great initial warranty and available extended options. They made the whole process easy even to include bring able to return my rental from Enterprise at the car lot. Awesome experience.
Thank you for your positive feedback, Pamela. We're glad to hear that our team met your needs and made the process seamless for you. Your satisfaction is our priority, and we appreciate you sharing your experience. - Lisa
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Mykala, thank you so much for sharing your experience. We're thrilled to hear that Ryan’s dedication and expertise made the process easy and enjoyable for you. Your kind words mean a lot to us, and we truly appreciate your feedback. - Lisa