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From the business
Certified used vehicles for sale with no haggle prices, limited powertrain warranty, roadside assistance and 7 day buyback agreement at Enterprise Car Sales.
Enterprise Car Sales Reviews Summary
Enterprise Car Sales has cultivated a strong reputation for exceptional customer service, with numerous reviews highlighting the professionalism, patience, and dedication of their staff. Customers frequently express satisfaction with the seamless car-buying experience, noting the helpfulness and knowledge of sales representatives. However, while the overall sentiment is overwhelmingly positive, there are occasional mentions of service delays and the stress associated with financing. The consistent praise for staff interactions suggests a customer-centric approach, reinforcing the dealership's commitment to making the car purchasing process as enjoyable and stress-free as possible.
This summary is generated by AI, based on text from customer reviews
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Great vehicle, great price, great staff with leanne and carl providing incredibly good customer service! Highly recommend enterprise for business vehicles. I might even buy my next personal car there!
Everyone was such a GREAT help! Highly recommend working with Angelina! She is very helpful and patient and truthful about everything! The manager was very nice and helpful as well, very accommodating!
Thank you for your wonderful feedback, Isabella. We're thrilled to hear that Angelina and our team provided you with such a positive experience. Your recommendation means a lot to us. - Lisa
Thank you for sharing your great experience with us. - Lisa
Dawhite is awesome! He really helped make the process quick and easy. I was there for less than 3 hours and this was my first time buying a car.
Thank you for sharing your experience, Jordan. We’re thrilled to hear that Dawhite made buying your first car quick and easy, as our goal is always to provide a smooth, trust-filled experience. - Lisa
Hi April, thank you for your amazing review. We’re thrilled you had such a seamless and positive experience. - Lisa
From start to finish, was a great experience. Very knowledgeable team.
Thank you so much for sharing your great experience from start to finish! It means a lot to our team to hear that our knowledge and service made your visit enjoyable. We look forward to helping you again whenever you need us! -Christina
Tymothy was very helpful. He made the process very smooth for me after my car was recently totaled. There was no pressure to buy, and he answered every single question I had, big or small.
Thank you so much, Deasia! We're really glad Tymothy could make the process smooth and stress-free for you. Your feedback means a lot, and we’re here anytime you need assistance in the future. -Christina
Nick was very helpful and knowledgeable about all the cars I wanted to view. The process to purchase cars through enterprise is one of the better moments of purchasing vehicles. I would definitely recommend and would purchase a car again from enterprise.
Thank you, Tiffany, for your kind words and thoughtful recommendation. We're delighted Nick made the experience clear and enjoyable for you, and we look forward to helping with your next car purchase whenever you’re ready. -Christina
I really liked how nice, open, and transparent the staff was throughout the entire process. They made sure to get me exactly what I wanted, and everything went very smoothly. I truly appreciate the great experience!
Thank you so much for sharing your positive experience, Tyonna. We're thrilled to hear that our team's transparency and dedication made the process smooth and enjoyable for you. - Lisa
Good presentation and sale process competitive pricing
Hi Doug, thank you so much for recognizing our process and competitive pricing. We're delighted to have made your experience seamless. - Lisa
I had the best experience possible when purchasing my new vehicle. I was in and out within just two hours! Brittany was my sales agent and she was PHENOMENAL! Best customer service ever as well as extremely polite and relatable. I definitely will be returning here for my next vehicle purchase in the future as well as referring friends/family also. Amazing staff, but Brittany was the best!
Thank you so much, Roneshia, for your kind words and for sharing your wonderful experience with Brittany and our team. We’re thrilled to have made the process quick and enjoyable for you, and we look forward to helping you again. -Christina
Alex is exactly what you would hope a sales person would be.
Hi Paul, thank you so much for your thoughtful review. We're thrilled to hear that Alex made such a positive impression. - Lisa
They are very nice and good
Good greatness ………………………………………….
Hi Barbara, thank you so much for your kind words. We're thrilled to hear you had a great experience, and we appreciate you choosing us. - Lisa
Hi Tabitha, thank you so much for sharing your experience with Aaron and the team. - Lisa
Mike made the sales process amazing - I loved that experience!
As far as the vehicle, I can tell it was not serviced prior to the sale. The alignment is off, the interior not cleaned, the drivers-side floor mat is missing, and there is a child-safety clip missing. Aside from this, I am satisfied with the purchase!
The other caviot of the sale is that without a second key, I am not able to connect the vehicle to my Volvo app. Is this something that can be sent to me?
I would also like the vehicle serviced and professionally detailed asap.
Thanks so much and again - Mike's service was A-Maz-ing!
Thank you, Mike!
Sincerely,
Ashley Rae Roberts
Hi Ashley, thank you so much for recognizing Mike’s effort and for your feedback. If we can be of any further assistance, please visit www.enterprise.com/en/help/contact.html to contact us. Please be ready to provide your contact information, the office location, VIN and the details. Thank you. – Lisa
Every employee I worked with was great! Alexander, Shaek, and Tracy! They deserve a shout out. I'm so happy with how fast it was to get the car. The only upsetting thing is the time frame for the loan payoff process. I traded in the car and was still charged a car note from the previous loan company. That was less than desirable. Overall great experience and would highly recommend!
Thank you, Wanda, for your kind words and for recognizing Alexander, Shaek, and Tracy — we’re thrilled to hear you had such a positive experience with our team. Your recommendation means a lot to us! -Christina
Everything was explained perfectly. Our sales associate was extremely talented and knew his job well...
Thank you so much for your kind words, Jessica! We’re thrilled to hear our team made the experience clear and comfortable for you. Safe travels, Christina
Great customer service, good people and will help you from start to finish
Thank you so much for sharing your experience, Sanford. We're truly proud to assist each customer every step of the way and appreciate your kind words about our team and service. Your trust means a lot to us. -Christina
Very good and satisfied the sales representative was very nice professional understanding and knowledgeable friendly and really took time to explain everything about the car and overall I was very satisfied she make me feel very comfortable. And that is very important as a customer.
Neseriani, thank you for sharing such thoughtful feedback! We're glad our team made you feel comfortable and informed during your experience, and we look forward to be of service again whenever you need. Safe travels, Christina
Malcolm Lee led me intelligently and efficiently through the process of buying a car and arranging for me to pay for it.
Thank you, Nancy, for highlighting Malcolm Lee’s attentive guidance throughout your car purchase and payment process. We’re delighted to hear the experience was smooth and professional, and we remain committed to ensuring every step is as efficient for all our customers. Safe travels, Christina
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for the fantastic feedback, Matt. We're thrilled to hear you had a great experience with Leanne and Carl. Your recommendation means a lot to us. - Lisa