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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 7,200 branches in cities, airports and neighborhoods near you.
Enterprise Rent-A-Car Reviews Summary
The company enjoys a strong reputation for exceptional customer service, with numerous reviews praising the professionalism, friendliness, and efficiency of the staff across various locations. Customers consistently highlight the smooth rental process and the quality of the vehicles. However, some concerns arise regarding staff training on company policies, leading to occasional issues like unauthorized charges and vehicle maintenance oversights. Overall, while the majority of feedback reflects high satisfaction and a willingness to recommend the service, addressing training and communication gaps could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Great Customer Service, In and Out? No problem. Extend your rental? Easy mode
Terrific staff and clean facility. Location needs more options to choose from
I'm a repeat renter and every experience has been a positive one. It was a quick and easy process when picking up and dropping off the vehicle. The staff was pleasant to work with.
Great service all the way through! Especially planning for a last minute trip!
The staff at the Starke Office are very attentive and exceed my expectations.
Definitely met my expectations and more, friendly & saved me a ton of $$
Each time I've gone to this enterprise location. Everyone was pleasant and I enjoyed my experience
Enterprise has always been the best in customer service. However with the increase of the use of call centers the quality of customer service has declined
It was fast and great customer service and will try them again
Excellent customer care, staff very courteous, helpful, vehicle was great.
Vehicle was perfect for our mountain adventures and well maintained. Customer service was also good
They were very easy to do business with. They brought the car to me within 15 minutes.
Always fast and efficient and a great selection of cars
Miguel was fantastic to deal with. He was so accommodating and helpful at our Durango Co location.
The team I dealt with was informed, pleasant and genuinely nice people.
They made my life a lot easier by just being professional and nice. You don't find that everywhere anymore.
Everybody was very helpful. They picked me up to get my car. When I got new car, the rental was piced up at
Car dealers. Every thing went smoothly
Diamond was very helpful, respectful, and professional. She is very good at what she does. She takes care of all her customers. We appreciate yall getting us into a vehicle at very short notice. So if anyone needs a rental hit up the Enterprise at 249
Everyone was nice and helpful! Blake gave me updates when I needed them for my insurance coverage for the rental!
Everything was excellent. This is a top notch car rental place! You can't do better than this Eterprise location.
I would recommend enterprise to everyone. A good experience.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members