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English Tea Store Reviews Summary
The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
This summary is generated by AI, based on text from customer reviews
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The site was easy to follow and there was a lot of selections of tea. I found Earl Grey Creme Metropolitan variety an excellent tea after searching many sites.
This shop has things difficult to find elsewhere. On a previous order a damaged item was replaced promptly and without challenge. This time everything was perfect and in time for Christmas
Very easy and lovely selection of treats that make ideal gifts. Or to keep for yourself
Love to look and buy. You always have something I would like to try
I receive emails from you several times a week. WAY tooooo many! Once a month would be more appropriate, not everyday and definitely not even several times a day!
Having lived in England for 9 years I've missed my favorite teas, candies and biscuits. So finding a ready source I'm quite pleased. Missed my Roundtree fruit gums!
I appreciate the options and items available! Quick shipping and quality service!
Website is easy to navigate and good product descriptions.
Wonderful specialized store. Shipping is a little slow but prices make it worth the wait.
I was glad to be able to find the gunpowder green tea. My favorite.
I had purchased from English Tea Store previously and had been pleased with the products, price and prompt service.
It was easy, straight forward and arrived quickly. I enjoy tea, and found the vanities offer quite tasty.
Love the product selection. Lots of favorites old and new. Good quality and the do a good job of packaging the goods for shipping. Amazon could learn a thing or two about packing from English Tea Store.
I was looking at switching from coffee to tea from time to time and what I imagined came to life at this store. I will shop more as I learn.
Sorry that Twining's Irish not available loose in tins. Otherwise great.
Easy to order, no issues with shipping. Great selection of teas and treats. Items arrived in good condition - including cookies (not broken) and jam (glass jar properly packaged for shipping and not broken). One package of cookies tasted old and off, like they had been stored too long or maybe in the heat too long. So, I might not order food items again but I would definitely purchase tea again.
Great source for tea products. I've been looking for a small pot for ages.
They shipped quickly, packed appropriately.
I have been shopping English Tea Store for years. I love to make a pot of tea in the mornings and I can choose from the large variety that I have stored in my cabinet. Sometimes I combine 2 different flavors to make a new one and it always turns out great!
I have always loved the pumpkin spice tea, but recently I discovered the Peach/Apricot. That is now my new favorite.
From the business
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members