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English Tea Store Reviews Summary
The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
This summary is generated by AI, based on text from customer reviews
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Very helpful during this costly season to see a discount offered! Thank you!
I ordered bottles of Henderson's Relish from Amazon. It did not turn out well. The first order they destroyed in shipping and then the replacement order was lost. The English Tea Store got it right. Next year I'll order all my Anglocentric Christmas gifts from here.
I was looking for high quality tea without any fillers. I can taste the quality in the tea leaves. They deliver on the flavor too! I'll be a returning customer. 😁
Love everything I got. I will definitely be ordering again. Thank you very much 😊
Easy to use site.great service secured wrapping all items arrived safe.
I have a hard time finding good quality loose leaf teas in my area. The English Tea Store always has what I need, and at reasonable prices.
"METROPOLITAN" MY AUNT FANNIES KNICKERS. EARL GREY IS THE BLEND I ORDERED, NOT SOME MILLENNIAL NIGHTMARE HERBAL $#*!.
Thank you for consistently offering high-quality products and very timely shipping.
Very easy i'm so far has Seemed safe to To Use
Good products, good service, quick shipment, good price A++++
Love the wide variety of products available. Order was received in timely manner, and was very well packed.
I was looking for colorful Tea Pots/Cups to give to a few of my special friends that indulge in having a cup of tea every night.
Packing was grand. Shipping was very fast glad I found the store
Box arrived all in one piece after long trip.So allis well with the order.I would order from English Tea store again
As a previous expat who lived in the UK for many years, I miss the snacks! Excited to be able to order them here in the US now. Definitely recommend!
Yours was the first of packages I ordered. I appreciate your timeliness!
Hello Lynn, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at [email protected]. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!
I have brought from you over the years and always enjoy your Holiday Spice Tea. Love to give it as a gift as well. Thank you.
Easy to navigate stuff, items arrived quickly and well packed. Love all the items. Orange and Lemon tea is probably my favorite tea I've ever had.
We shopped on-line. Everything was well packed and arrived as scheduled. The mugs and tea cups with saucers with matching plates were beautiful,.
From the business
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Traci, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at [email protected]. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!