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English Tea Store Reviews Summary
The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
This summary is generated by AI, based on text from customer reviews
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The site was easy to use. The marmalade was well packaged and arrived in just a few days.
I was very happy to be able to locate this product. Where I live in Wisconsin I have been unable to locate a local source for authentic marmalade. Thank!
The only issue with the McVities Digestives cookies is that they disappear far too quickly! They need to be locked up and the key given to someone else. Perhaps it should have a package warning message.
Please stock regular Earl Gray without the creme or vanilla.
I have been ordering loose leaf tea from Englishteastore.com for several years, EZPZ, quality, quite competitive pricing.
Thank you!
Have been ordering tea from here for several years. Tea quality, customer service, prices have always been great. Easy to recommend THE ENGLISH TEA STORE.
Good variety, fair prices. I find standard black types the best: lapsong, English breakfast Scottish breakfast—I get matcha at another store.
A notice saying the Scottish Breakfast tea was back in stock would have been nice. I just happened to be in the website and noticed it.
Easy to navigate website, good price and very much appreciate the high quality of the tea
Easy to order through Amazon. Excellent variety in the sample packs (Fruity and Black tea) and would highly recommend.
Magic. Brill good OK on time all right happy will be back for more cheers
Really good teas and testing experience of British chocolates
Good experience and will likely be shopping here again when we run out of biscuits!
The jars are super small. I should have known when it said 1 ounce, but for some reason I was thinking it would be taller. I was going to use them in gifts for my neighbors but am too embarrassed by the size to give them out.
Couldn't use the "search" feature. Everything else was great, especially the recommendations of similar items.
Part 2 after delivery.
Not your company's fault but the package was wandering around my location for almost a week. So from order to delivery took two weeks. Of course it was not Emergency tea.
The Pumpkin tea, I bought it for myself, was excellent!
I enjoyed shopping at The English Tea store. The website was easy to navigate, and I found beautiful gifts for friends and family.
I enjoyed my experience. Easy to use the website and the tea is excellent. My only complaint is this survey.
I placed my second order. The items I ordered came super fast compared to other online stores I've ordered from. Expiration dates were also excellent and everything was shipped perfectly with no damage
I searched for gluten free plum pudding and walked out with an array of gf goodies! It was easy to use the site.
From the business
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Mackensie, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at [email protected]. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!