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English Tea Store Reviews Summary
The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
This summary is generated by AI, based on text from customer reviews
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Happy to find the Coopers - nice gift for me and other marmalade lovers on my Christmas list!
So far so good the lid does come off very easily so I have to warm customers every time
Ordered. Payed, received very fast. Received the exact ordered item. Fresh and well packed. WHAT ELSE can one hope for. This is quite unusual: One in three or four web orders end in lies, fraud,
Inaccuracies, and disappearance of the merchant. What has this world come to? I will SURELY repeat orders from the English Gea Store. Thank you.
We love the Walkers minced pies. Ordering is hassle free and delivery is fast.
Quick and easy. Thanks!
So easy and so welcomed! It made his Christmas.
Easy, Easy, Easy, Easy, Easy, Easy,Easy, Easy,Easy, Easy,
It took 18 days to get my simple order of tea. Finally I got an email from "online store" asking if I had received it.
Easy to use website and checkout. Nice variety of teas.
Quality items at a reasonable price,efficient, well packaged.
They're amazing in what they carry from cookies to teapots and so many teas. Orders are filled and shipped in a timely manner, arriving ready to enjoy the moment you open the box. Their jam/preserves selection is great with reasonable pricing. Hard to resist temptation thus one visit is not enough.
Wonderful as always except unable to delete one item from cart when I changed my mind. Appreciate your McVitie's cookie selection, especially that you carry their Ginger Nuts. Ingrid
Fast shipping and high quality products! I was very impressed with how secure the packaging was. And even more impressed with how aesthetically pleasing the tins were. They'll definitely be the talk of holiday parties for years to come...
Web site was easy to navigate and delivery was received on time without any issues
Great teas, great prices, easy shopping. This Scottish Breakfast tea is very good with my morning breakfast./Marshall
Great teas, great prices, easy shopping. /Marshall
Candy was packaged nicely and shipping was quick. Great to do business with.
Pleased with my purchase. Delivered when expected. Enjoy!
Excellent service! Tit is always fun to check their website for all the foods I miss. Receiving my Christmas order always brings so much pleasure having food from home! Thank you!
Decided late to pick up some supply's, they were out of a few things.
I have ordered previously and these wine guns were excellent. This time, however, the packages contain what appear to older product…stiff and stale.
Dear Darrel, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at [email protected]. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!
Love the size and pattern; matches my kitchen
Perfect for 2 cups of tea
Easy to store and clean
From the business
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Amanda, We are very sorry for this experience with our company and understand your frustration. Our Shipping Department is working overtime to process your order and get it shipped out of our facility as promptly as possible and we apologize for the delay. If you've received an Order Confirmation with a tracking number, and that has not resolved your question, then please contact our Customer Service Department at [email protected] and we will respond as soon as possible. Again, we deeply apologize for this inconvenience and appreciate you bringing this to our attention