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English Tea Store Reviews Summary
The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
This summary is generated by AI, based on text from customer reviews
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English Tea Store delivers promptly with impeccable care given to packaging!
My order shipped very quickly. Care was obviously taken with the packing of my products within the sturdy box. Kudos for attention to detail in every facet of the process to provide top notch products and service!
My order was easy to process. The parcel came in a short time. The fragile porcelain was well insulated in the packing box, etc.
Great but I would have liked to have known the shipping cost before I went to checkout.
I love paper tea sleeves for brewing tea and use so many that I buy 1,000 at a time. The cost of buying them through the English Tea store was 40% less than buying them through Amazon.
I really enjoy shopping at English Tea Store because of the variety of products. It has something to offer everyone that is shopping here. I AM HOOKED!
Wide variety of teas, cakes etc. (maybe too many sweets). ETS tends to run out of items on occasion, but always catch up sooner or later.
English Tea Store focuses on trendy specialty blends, and is often out of stock of black or red teas. Some tea drinkers are not into fruity/herbal blends...just saying.
Quick delivery, nice product! Thank you, would order from you again
The jasmine tea lychees blend is very aromatic which I love.
Product is fantastic, however the package took quite a while to arrive at the shipping facility. This extended the shipping time a bit when I selected priority ground shipping.
Love your products, very good. Would highly recommend you to my family and friends
Order arrived quickly and correctly. Love their teas and all the choices they offer. Will definitely purchase from them again.
I have ordered items a number of times. I'm always pleased with items purchased!
Ordering was easy and items were shipped fast. I am not super happy with some of the replacements, especially since I ended up with 3 Earl Greys, which we do not care for. Other than that, we are enjoying the teas and will be reordering some of our favorites. It is nice to get sample sizes to try, so you know what you like best. Hoping some of the things I wanted to order that were out of stock will be available again when we are ready to reorder. It would also be nice to have a bigger selection of bagged teas, instead of mostly loose leaf. I ordered a bigger bag of the black currant and I'm glad I did--it makes delicious hot or cold tea. Best I've ever tried.
What a wonderful delight to eat real eccles cakes. So good. O liked them enough that I surely will buy again soon.
Two of the best teas… delightful and delicious plain with sugar or half and half waits sugar
Very pleased to find the Guinness dark chocolates our children brought home from the Storehouse to their chocolate snob-of-a-mother. Absolutely delicious! They will be their token Easter chocolate this year instead of a chocolate bunny. Arrived right on time & in great shape! Thank you! Susie
Found the product at a great price on this website. So happy that I could order as many (or as few) as I wanted. Easy to order & the product arrived a day earlier than expected.
The teapot arrived as ordered in a timely manner and well protected against breakage. I am very satisfied with this purchase.
Love English Tea Store! I have ordered from here multiple times and I am never disappointed! Love their teas!
It was a very good experience. No problems with my order. I wish you didn't have so many out of stock items on your website
Ordering from the English Tea Store has been a wonderful experience with each order over the years.My items from my Brown Betty teapot to the different teas have been received in a timely manner. I do miss the Sticky Finger offerings!
From the business
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members