English Tea StoreReviews 6,560

Great experience online shopping and received on time! My "Go to" tea store! Thanks! 😊

Orders delivered in a timely manner and products are great.

My items came and would have give 5 stars except the clotted cream had spoiled. It was not packaged correctly.

Although Bonne Maman are ALWAYS superior products, our customer service experience with "English Tea Store" was mediocre. Either the website needs to be updated or customer relations needs to inform clients of shipment status. I placed my order on 3/19/25. It shipped on 3/28/25. The time I spent on follow up of this order was entirely too much (two calls and one email).

I have dealt with ya before &every time it goes smooth. We recieve evverthing so far in great shape, thanks too the way it, s packed with bubble wrap& the box is MARKED careful contains breakables, ordered things elsewhere with no markings and poorly wrapped, of course they was broke and had too send back, which takes time, hassle. Thank you! Be buying from you again soon! 111

Just what I was looking for in size and color for dinner party. I wanted traditional tea pot added to my contemporary / traditional place setting. Perfect!

Spoiled clotted cream arrived even after I paid for insulated box & cold pack

Website easy to use, good communication, product arrived when in a timely manner, I will definitely shop here again.

Love the items that I ordered and shipping g is fast and easy and in time

Exactly what I ordered, arrived in a timely manner! Thank you

The ordering was straight forward and delivery was prompt.

All good. I believe the tea may not be decaffeinated, so I will need to be careful about when I drink it (mornings only).

Ah, English jams — little jars of pure joy. There's something timeless and comforting about them, whether it's the deep, ruby richness of a traditional strawberry preserve or the bright, citrusy zing of a classic Seville orange marmalade. Spread on warm scones with clotted cream or simply slathered over toast, each spoonful tastes like a gentle hug from the English countryside. They're not just condiments; they're a celebration of fruit at its finest, preserved with care and a touch of nostalgia.

Received with broken lid. Emailed with problem along with photo and it was resolved quickly.

I tried three of the sample sized herbal teas. The Hawaiian Colada was my favorite.

The had what I wanted at a great price. Fast shipping and excellent follow-up.