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English Tea Store Reviews Summary
The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
This summary is generated by AI, based on text from customer reviews
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Good experience with website and ability to select product.
Efficient and user friendly service of this firm. Well preserved in packaging
Easy to order, Received order as promised.
I would recommend to my friends.
Very easy to order and the process was quick!
Products were delivered as promised.
I'm ol school. Need a tracking number with my payment
Assuring product mail out. I got one.
Customer service is great and I love my teapot. They were very quick to replace a teapot that came broken.
Customer service was very helpful and prompt. Will do business again with English Tea Store!
I was greatly rewarded to find that Barry's Master Blend was now back. Its flavor is most satisfying and deserves greater notice as a black tea favorite.
As always, English Tea Store has made my shopping experience quick and easy. Many thanks once again; much appreciated
Was looking for a birthday gift to honor my mate. He's from Liverpool and we follow a Premier League soccer team named Everton. Their team name is the Toffees, so this product from England is a perfect token of our friendship and shared love of our football team.
Ordered and arrived promptly. Great service. Lots of variety of products. Will order again.
Great service. Wish you had Irish Soda Bread. Great store buying experience.
It was fast! Great store, lots of options to choose from. You'll find something you'd like!
I ordered, got it before the date it was supposed to be here. No damages to the bottle, nicely packed. Perfect size and ready to drink! (Dilute with water opt.)
Came a bit late, but was just what I wanted. Proper packaging and lid sealed.
Every bit as efficient as Amazon but not Amazon which is a huge plus
Tea arrived in good time, in good condition. All in all, I'm sold. Will never switch back to Amazon.
Just what I was looking for size, shape & color; quick response
This was the longest I ever waited for a purchase to arrive from ETS. I waited about 10 days for it to come from just outside of Pittsburgh, PA to just outside of Philadelphoa. I purchased tea from another company while waiting and had it within 48 hours.
Very satisfied. I will probably shop from English Tea again. By the
So far, so good. Let's wait and see what the items taste like.
The company has a fun website. There's plenty to choose from if you're in the mood for a snack or a cup of tea. I loved the Norfolk Manor jelly babies they are t but the best. I hope to order more in the near future.
The candy is really delicious and I enjoying eating them while watching Dr. Who with my husband.
The site is easy to navigate, check out was great and I got my tea really fast!
Fast, quick shopping. Will let you know about the delivery and most importantly, the quality of the tea once it arrives.
I'm a first time buyer.
Ordering here was pretty simple. And I am not a computer wizard. So many great choices. Prices are not bad.
The website is Easy to navigate. I will shop here again. Thank you!
From the business
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members