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English Tea Store Reviews Summary
The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
This summary is generated by AI, based on text from customer reviews
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I believe I was supposed to receive Free Honey Straws due to my purchase, but they were not included
I was very pleased to be able to find a replacement for my tea pot I had damaged. They had exactly what I was looking for in so many lovely colors. I am so happy to have found this shop as I do have a collection of tea pots and now know where I will look first for my next purchase.
This replacement order arrived safely, unlike the first one, which had broken glass and honey/syrup all over everything inside the box. Rated overall experience 4-Stars, since the first order was a disaster.
Products arrived safely. One item was not as expected, but customer service responded quickly and was very accommodating. I always enjoy ordering from this company.
I'm so glad I found the English Tea shop to purchase my Yorkshire gold! This is such a great alternative to the big online box store, if you know what I mean. Customer service was top-notch, and the delivery time was good. All of this for a fair price. I will be a repeat purchaser!
I happened to find the English Tea Store while looking for the perfect baby shower favor. I was a little hesitant to order since I was in a time crunch, but my items were packed with care and arrived right on schedule. As someone who can't travel across the pond as often as I'd like, I'm so happy to have found this shop... clotted cream and the real Cadbury is in my near future!
The website was easy to use and locating the exact product that I was looking for was extremely easy. I was so impressed that I have already placed another order. I plan on becoming a regular customer in the future and maybe ordering additional merchandise.
I cannot speak for myself about the candies, and cookies because they were gifts. However, the recipients have positive expressions about their gifts.
This lovely box contains a variety of tasty biscuits that are wonderful with a cup of tea.
I order mostly those teas I did like before. I give some of them to friends and family. People ask me: where did you get it?
Always was free shipping if bill over $50,00 dollars, now you charging, I was disappointed. And I like to talk on the phone, here I didn't find any phone number.
The website was easy to navigate, order and the delivery was on time.
It is a smooth coffee no problems with shipping came right to my door
Wonderful service with prompt delivery. The product is always beyond my expectations. That keeps me coming back. Thank you!
Always a great experience from ordering to delivery. My purchase has always been perfect and one I have used for years. Thank you for great service.
I wanted the Bonne Maman brand jams. They are so good. I was lucky to find the assortment I wanted on this Web Site.
I bought the variety pack of Bonne Maman jams. I am acquainted with the products from this brand, so I know they are good. I was looking for the variety and found it on this Web Site. It was quick and easy to make the purchase and I received my jams in a short amount of time, so I'm completely satisfied.
Perfect compliment for a Scottish themed tea party. I hosted a table of eight with fine china, silver, Tartan plaid linen, white rose centerpiece, and the perfect takeaway items including honey and shortbread!
Hostessing a table at an event and think these will make nice hostess gifts.
The store had a lot of flavors and a lot of things to try and I look forward to buying more in the future
Quick shipping wide selection of products can't wait to order more
As a tea lover, I appreciate the wide selection and that you try out your take on tea with different blends.
It is relatively easy to find what I am looking for and there in depth information regarding brewing.
We watch a lot of UK series and read a lot of murder mysteries and have always wondered about the biscuits that they have with tea. Now we know! The English Tea Store is a wonderful find.
From the business
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members