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English Tea Store

4.6

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English Tea Store Reviews Summary

The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
337
value
103
shipping
106
quality
104
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23,171 reviews

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California
1 review
0 helpful votes
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Göod and easy to make! I will give a couple of friends to see what they think. I wik be ordering more in the near future thats for sure.

Date of experience: August 11, 2017
Missouri
1 review
0 helpful votes
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Wow that was fast
July 28, 2017

Very fast delivery and sturdily packaged (bubble wrapped inside box inside air packing inside box), it survived my bungling of the item (a teapot) while unpacking it (don't try to do that). It was a gift (haven't given it yet) so I can't comment on quality, etc., but seems a very sturdy teapot to me (I did take it out to check for breakage during shipping and my drop).

Date of experience: July 28, 2017
Massachusetts
1 review
0 helpful votes
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Darjeeling order
July 21, 2017

Most efficient arrival. Well packaged, clean and undamaged. Excellent selections of vendors. Perfect transaction for me!

Date of experience: July 20, 2017
Florida
1 review
0 helpful votes
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Love the English Tea Store, found exactly what I was looking for plus some wonderful extras. Thank You! Will be a returning customer.

Date of experience: July 16, 2017
Nevada
1 review
1 helpful vote
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Order has NOT yet been received (may late next week according to UPS/SurePost). Promo email received promised a 10% ("DEAL10") discount, yet when the order was placed this supposed discount code was denied as "invalid". So far the company has failed to respond to inquiries about the denial of the discount. So,... so far nothing to really "review" yet.,,,

Date of experience: July 7, 2017
Texas
1 review
0 helpful votes
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Red 2 Cup Teapot
June 20, 2017

Bought as a gift for my mom to use with her small cup/saucer set my sister and I brought back from London for her. She absolutely loves it!

Date of experience: June 19, 2017
Ohio
1 review
0 helpful votes
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Great service
June 13, 2017

My order was very well packed and nothing was missing from the order. Will continue to order from English TeaStore.

Date of experience: June 13, 2017
Louisiana
1 review
0 helpful votes
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Excellent tea as always. We continue to gain new Grand Earl Grey converts every month! We love this tea!

Date of experience: May 23, 2017
Illinois
1 review
0 helpful votes
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Great delivery
May 4, 2017

Received in good time, sooner than I expected. Product was well protected and arrived in excellent condition.

Date of experience: May 4, 2017
Maryland
1 review
0 helpful votes
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Love the clotted cream. Arrived very quickly and was affordable. I use it every morning. They took extra care to wrap it and ensure a safe delivery.

Date of experience: April 11, 2017
Missouri
1 review
0 helpful votes
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My friend just loved her tea for one and the box of tea I bought her. I thought it was beautiful and it arrived very quikley!

Date of experience: March 28, 2017
New Jersey
1 review
0 helpful votes
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I absolutely love these adorable teacup tea lights. They will make perfect favors for my daughter's bridal shower. Plus they come nicely packaged with no fuss needed on my part.

Date of experience: March 23, 2017
Florida
1 review
0 helpful votes
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The tea pot was everything we expected and more. Only problem was with the delivery. Instead of UPS dropping off at the house, they brought it to the post office in town and we did not get notification until 5 days later... so we missed the actual birthday that this gift was purchased for...

Date of experience: March 22, 2017
Minnesota
1 review
0 helpful votes
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Great Experience!
March 19, 2017

Great prices and experience. Got my order on time and in perfect condition. I ordered the empty tea bags in all 3 sizes that I've been able to use not only for traditional tea but other things.

Date of experience: March 19, 2017
Virginia
1 review
1 helpful vote
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I mix these two together with just a touch of orange pekoe, and it is the best cuppa I've ever had. Try it.

Date of experience: March 18, 2017
Illinois
1 review
0 helpful votes
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Tea is tasty
March 16, 2017

Glad I could find Gyokuro at rock bottom prices. It's my favorite tea so far. Minimal labeling on the source though. Thank you.

Date of experience: March 15, 2017
Illinois
1 review
0 helpful votes
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Great selection of teas! Fast service. The Earl Grey Cream tea is a favorite...

Date of experience: March 10, 2017
Michigan
3 reviews
0 helpful votes
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Quick shipping, great products, excellent prices - has some things I can't find anywhere else. I'll definitely be ordering from them again.

Date of experience: March 8, 2017
Illinois
1 review
1 helpful vote
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Email
March 7, 2017

I received the cream promptly but I am disappointed in the handling of my email. I wrote and asked a question but never heard a reply back. If thats the way you do business i will find someone else to order the clotted cream from next time

Date of experience: March 6, 2017
Pennsylvania
1 review
0 helpful votes
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Satisfied
February 16, 2017

I'm a very happy customer and received my order on time. I would definitely order from this company again. I just wish they had larger candy bars available to purchase.

Date of experience: February 16, 2017

From the business

English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.


englishteastore.com
New Stanton, Pennsylvania, United States