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English Tea Store

4.6

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English Tea Store Reviews Summary

The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
337
value
103
shipping
106
quality
104
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Delaware
2 reviews
0 helpful votes
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A Happy Son-in-Law
December 8, 2018

Our son-in-law is British; he was very pleased with this mother-in-laws desire to provide a little bit of home for the holidays. Everything I ordered arrived safe and sound! Will definitely place additional orders when he visits.

Date of experience: December 7, 2018
California
2 reviews
0 helpful votes
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Let's get crackin'!
December 8, 2018

Ordered the Christmas crackers "Santas and Penguins". They arrived promptly & they're SO CUTE! Can't wait for Christmas dinner--we'll start off with a BANG!

Date of experience: December 7, 2018
Pennsylvania
1 review
0 helpful votes
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Good job!
December 7, 2018

Great supplies! Everything was in order and well packed for shipping. The "stuff" was protected from the outside and well insulated.

Date of experience: December 7, 2018
Georgia
1 review
0 helpful votes
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From an Englishman.
December 7, 2018

I found the site very informative and easy to use. I actually ordered Christmas crackers which being from England I love. My order was filled and shipped as promised. I have since ordered a couple more items. Thanks Nick.

Date of experience: December 7, 2018
Washington
1 review
0 helpful votes
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Good products
December 7, 2018

Although getting our order was fraught with back orders, which I must say is not handled in the best way. Customers are not informed and therefore wait a long time, and have to contact you to even find out. Finally your representative David, was excellent and both orders were received.

Date of experience: December 6, 2018
California
1 review
0 helpful votes
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Fast Delivery as always!
December 4, 2018

I just love their teabags that I can put my loose leaf tea in. I also love their tea. It makes that L word tea taste like cardboard by comparison.

Date of experience: December 4, 2018
Arizona
1 review
0 helpful votes
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Good job
December 4, 2018

Received today was later than expect but good English Sweets and Cadbury is the best chocolate like being back home

Date of experience: December 3, 2018
Missouri
1 review
0 helpful votes
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Great prices
December 4, 2018

This place is very fast and the prices are right. They seem very concerned about getting the order correct and getting it to you quickly!

Date of experience: December 3, 2018
New York
1 review
0 helpful votes
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Not happy sorry all i Can say
You probably have lost me and my daughters as customers. Sorry will never recommend you again to anyone

Date of experience: December 2, 2018
Georgia
1 review
0 helpful votes
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I love a strong black tea and drink tea exclusively. Good tea is often hard to find and ETS provides good tea at a reasonable price. I have had no trouble with delivery or service.

Date of experience: December 2, 2018
California
1 review
0 helpful votes
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Always happy with the quality and variety available at English Tea Store! They never disappoint With their prices and shipping is fast! Thank you for a great experience year after year!

Date of experience: December 1, 2018
Nebraska
2 reviews
0 helpful votes
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English Tea Store has lots of great products, easy ordering and on time delivery. Looking forward to trying the Christmas pie in a few weeks.

Date of experience: November 30, 2018
New York
1 review
0 helpful votes
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I love this website
November 30, 2018

I've been looking for websites that sold British and other European treats. This website had a lot of different options of things to choose from. I ordered a couple of things and I enjoyed every single one of them. The reason that I gave this order a 4 out of 5 is because it took a little long to get to my house. It took 11 days from the purchase date to receive my order. Other than that this website is excellent.

Date of experience: November 29, 2018
South Carolina
1 review
0 helpful votes
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Christmas gift
November 30, 2018

It's a beautiful set. Came on time. Would be great if my first choice would have come back
In stock. Also would be nice if you could offer to package the sets nicer. Like in a keepsbox or chest. My niece will see it on Christmas so I'll know more then of the quality.

Date of experience: November 28, 2018
Georgia
1 review
0 helpful votes
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I'm disappointed
November 30, 2018

I'm a little disappointed I had ordered Irish Breakfast loose tea and got English Breakfast loose tea but thats okay cause I have to order tea after the first of the year hope its right this time

Date of experience: November 28, 2018
Germany
1 review
0 helpful votes
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Great tea store
November 28, 2018

English tea store is simply great! Amazing variety of teas and tea accessories to choose from, everything is properly packaged and arrives undamaged and the teas are always very flavorful.

Date of experience: November 28, 2018
Texas
1 review
0 helpful votes
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Excellent Tea
November 28, 2018

The two teas I ordered have the best flavor of any tea! First time to try the Paris tea (black tea with bergamot) and Hot Cinnamon Spice

Date of experience: November 27, 2018
Maryland
1 review
0 helpful votes
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Prompt service
November 27, 2018

Everything came properly boxed and on time. SUPER JOB!

I would order from English Tea in the future

Date of experience: November 27, 2018
New Jersey
1 review
0 helpful votes
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Damaged product
November 27, 2018

The order arrived complete, although the carton was starting to open as it was secured well with tape, the box also needs to be a heavier weight and the product packed more securely so there is no shift as several of the packages were slightly damaged

Date of experience: November 26, 2018
Michigan
1 review
0 helpful votes
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Great company!
November 27, 2018

The English Dairy Milk bars arrived in perfect condition. I have never had anything but great product and service from this company.

Date of experience: November 26, 2018

From the business

English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.


englishteastore.com
New Stanton, Pennsylvania, United States