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English Tea Store Reviews Summary
The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
This summary is generated by AI, based on text from customer reviews
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Shopping and ordering was easy as always. Everything arrived in great shape including the cadbury eggs.
Awesome experience and the best price for this item.
Love everything at the English TEA STORE! Teapots, cookie, biscuits and candy. Doing business with your company was extremely pleasant. Will purchase from you again. Probably tea next time. Teapot was packed very well too.
When I entered my $5 code it said invalid/
Never received the credit
When I entered my $5 code it said invalid/
I finally got the tea I ordered after two weeks. I realize there were some weather delays back east, but when I contacted their customer service to get an update on the delivery, they promised to get back to me and never did. Tea was good, though, but sadly, not worth the hassle.
Fast delivery of excellent English made chocolate, none of the waxy American stuff here. Arrived intact and delicious. Speedy shipping too. What more could you ask?
Love this tea! My Aunt is the one who turned me on to this tea. I have also ordered other items. I am so glad that I can order from this site.
Timely delivery and all showed up in good shape! I can't review the scone mixes themselves as they are a gift, but I'm sure they're great.
Love the tea's that I bought, plus the Irish Cream Liquor and the clotted cream. Great products and will purchase more in the near future.
Always buy my tea from English Tea Store. And package usually arrives on time.
Have been shopping here over the past 7/8 years, the only place I can always find the tea I like and quality is good.
Well packed and arrived timely. Order site easy to use. Found items I can't find in stores
Wonderful they had all i need and i will be ordering more goods
The English Tea Store has a good selection of English goods that can't be found elsewhere. The site is user friendly and delivery was fast.
Excellent customer phone service. The product arrived in a timely manner.
Thanks
Yummy looking food. Can not wait to try them all. Thank You, Pam H.
From the business
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear,
JOANNE, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at [email protected]. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!