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English Tea Store Reviews Summary
The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
This summary is generated by AI, based on text from customer reviews
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Wife loves it. She wanted a larger sized tea pot. She absolutely loves this pot.
Everything arrived as described and in perfect condition, ready to enjoy.
Always easy to find what you have in stock - never placed an order only to be told item not currently in stock. Stock changes frequently.
Excellent website easy to use fast service packaged well for delivery
Easy to navigate website. Quick delivery and great quality of products.
My order arrived swiftly...and the best part...my Digestives were not broken!
Easy to navigate the web pages. Many loose tea choices available.
Received my order quickly. I have been having difficulty finding Lady Grey tea bags, so was happy to at least find the loose leaf variety on this site. Took advantage of a sale to try some tea flavors that I haven't experienced. Very happy with my choices!
Product was right price and well packaged. Prompt shipping!
I love purchasing tea from this company but am currently very disappointed that Peach Apricot loose black tea has not been available.
It probably occurred because of the manufacturer. All prior orders from this company have been high quality.
I have ordered from English Tea store for several years now and I have always been pleased with the selection, and prompt delivery. They have a great selection of organic and gluten free flavored loose leaf teas!
I've always been pleased with the quality of their products and the speed of delivery. Thanks!
I've always purchased tea that is available in the grocery stores. I attended a tea party and several "specialty" teas were available and I really enjoyed the different flavors of tea. I didn't know that so many different types of tea were available!
Very easy to navigate site. Found exactly what I was looking for. Thank you.
Ordering was easy and efficient. I was happy to find Barry's Irish Breakfast.
The delivery was delayed multiple times as for some reason it kept going to St. Paul repeatedly. It finally arrived on the 27th of October.
Your company was efficient and great. The Irish decaf breakfast is another matter!NO FRAGRANCE AND DEFINITELY NO FLAVOR. Is there another decaf you would recommend?
Always so easy to order great items. Love the selection
From the business
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Jan, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at [email protected]. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!