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English Tea Store Reviews Summary
The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
This summary is generated by AI, based on text from customer reviews
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No notification other than "processing order" next it arrived at my door more than a week later.
I love the shape of the handle (as compared to my previous Brown Betty) and the size is perfect (4-cup) and I love the color--cobalt blue! YAY!
Was looking for some English food products unavailable locally. They had what I wanted at a great price. Ordering was easy. Service was great. Arrived in tip-top shape.
My wife is Irish and I ordered the Irish tea pot and mugs as a surprise St Patty's Day gift. I gave them to her when I received them. A big hit and she keeps using them and is thrilled with the products.
Using the Promo code is difficult, to say the least
All good, but it would have been helpful to know that the name of the product has been changed.
Dear Jane, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at [email protected]. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!
I am delighted with the little plum colored teapot, and the treats were delicious.
Great service and selections! A great site all tea lovers.
English Tea Store is my go-to site for all things tea! I love the variety and so many types of tea have a sample size. My favorite tea is Scottish Carmel Toffee!
Quick and easy shopping! I'm very pleased. Everything was packed beautifully and I have a secondary purpose for the little jars.
The shipment was quick and I am enjoying my teas! Was able to find one tea that I can't find in the store.
We fell in love with HP Brown Sauce while traveling in the UK and was excited to find it available at a great price and low shipping fee. We will definitely be back to buy more as we use this stuff on everything!@
Too much password security for a tea purchase capital letters and symbols i will forget it next time
You need a continue shopping button that returns you to the last shopping page
When I saw the sugar bowl and creamer set, I knew I wanted it. The green color I ordered matched perfectly with my St. Patrick's Day decore, so I was very happy when I found it. But when I received it, I was totally shocked. They are TINY! They look like something from my childhood tea sets back in the sixties. Obviously, I kept them because they are beautiful and do the job that I was looking for. I just was expecting something larger.
Tasty and simple, enjoyed my cup of tea with a spoonful of honey
All good, thanks. You are really demanding in how you ask us to respond. Please stop.
Still a product favorite! Have they discontinued the larger tea bag with the new packaging. That is disappointing if they have.
I can't stop purchasing! Recommended by a friend and have invited friends to buy. Great finds from childhood
I was referred to the English Tea Store by a dear friend. My first visit and purchase couldn't possibly have been better. I will recommend to my friends and purchase again and again!
Beautifully smooth as usual and you had a bit more than I expected to find!
Smooth and you had just what I wanted. Thanks for being there!
I ordered tea on the internet on my phone, it was easy and fast. I just searched for the tea I was interested in and ordered it. Easy as pie.
From the business
English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Peter, We are very sorry for this experience with our company and understand your frustration.If you have not done so already, please reach out to our Customer Service team at [email protected]. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!