Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of English Tea Store

English Tea Store

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate English Tea Store?
grey stargrey stargrey stargrey stargrey star

English Tea Store Reviews Summary

The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
337
value
103
shipping
106
quality
104
This company does not typically respond to reviews

Instant Feedback

23,171 reviews

We monitor reviews for authenticity

Rhode Island
1 review
0 helpful votes
Follow Kim I.
Unfollow Kim I.
Share Review
Report Review

Easy-to-use
April 13, 2024

Easy order and received quickly! Will definitely reorder again soon.

Date of experience: April 3, 2024
Michigan
2 reviews
0 helpful votes
Follow Christine T.
Unfollow Christine T.
Share Review
Report Review

Perfect petite pots
April 13, 2024

A great site. Easy to navigate. Quick and careful shipping.

Date of experience: April 3, 2024
Florida
1 review
0 helpful votes
Follow Amita D.
Unfollow Amita D.
Share Review
Report Review

New discoveries
April 13, 2024

I am glad I cam along upon this site and have received the entire order and am enjoying all of it. I have already recommended it to 2 friends.

Loading...
Date of experience: April 3, 2024
Illinois
1 review
0 helpful votes
Follow Judy M.
Unfollow Judy M.
Share Review
Report Review

Interesting flavors
April 13, 2024

Prompt shipping. Interesting selection. Will have to tide me over til I get over to the UK to shop for myself!

Date of experience: April 2, 2024
Kansas
1 review
0 helpful votes
Follow Delton Z.
Unfollow Delton Z.
Share Review
Report Review

Thanks for your service, I loved the jam I ordered

Date of experience: April 2, 2024
Florida
1 review
0 helpful votes
Follow Anna B.
Unfollow Anna B.
Share Review
Report Review

Great products and prices!
April 12, 2024

Found lots of nice items at reasonable prices that were hard to get ahold of elsewhere.

Date of experience: April 2, 2024
California
1 review
0 helpful votes
Follow Carolyn V.
Unfollow Carolyn V.
Share Review
Report Review

Great Selection and Very Good Prices
April 12, 2024
Updated review

I can find very specific teas - type of tea, loose leaf or bagged, individually wrapped packets if needed, and I can also find all kinds of tea related gifts for people!

Date of experience: April 2, 2024

Great selection, easy to shop and to purchase
June 25, 2022
Previous review

Great selection, easy to shop and to purchase. Always have my favorite tea in stock.

Date of experience: May 26, 2022
Illinois
1 review
0 helpful votes
Follow Ellen I.
Unfollow Ellen I.
Share Review
Report Review

Loved my shopping experience! It was easy and convenient.

Date of experience: April 2, 2024
New Mexico
2 reviews
0 helpful votes
Follow Diane S.
Unfollow Diane S.
Share Review
Report Review

Delightful
April 12, 2024
Updated review

Great service, very quick and always keeps me informed

Date of experience: April 2, 2024

Great service in the past!
February 12, 2023
Previous review

Great service in the past! Good deals

Date of experience: January 13, 2023
Massachusetts
1 review
0 helpful votes
Follow Bette B.
Unfollow Bette B.
Share Review
Report Review

Great customer service.
April 12, 2024

My gift recipient loved the gift, although I did not actually see it myself. The teapot color was out of stock and I was able to choose the replacement color.

Date of experience: April 2, 2024
Arizona
1 review
0 helpful votes
Follow Britt F.
Unfollow Britt F.
Share Review
Report Review

Wonderful Tea Store!
April 12, 2024

I found the Cadbury I was looking for!
And I found the website easy to use.
Thank you very much :)

Date of experience: April 2, 2024
North Carolina
1 review
0 helpful votes
Follow Katherine R.
Unfollow Katherine R.
Share Review
Report Review

Excellent shopping experience
April 12, 2024

Easy website to use. Love their choice of products!

Date of experience: April 1, 2024
Tennessee
1 review
0 helpful votes
Follow Mary F.
Unfollow Mary F.
Share Review
Report Review

I love shopping here!
April 11, 2024

The website has improved since I originally bought my teapot a year and a half ago! I like the items available. Shipments are well packed and everything is in good order when I receive it.

Date of experience: April 1, 2024
Florida
2 reviews
0 helpful votes
Follow THOMAS Q.
Unfollow THOMAS Q.
Share Review
Report Review

Rating
April 11, 2024
Updated review

Easy to use web site. I like Barry's tea product line

Date of experience: March 31, 2024

Newcomer to decaf tea
May 30, 2023
Previous review

Easy toI never thought I would like decaf tea. I bought Barry's decaf and found out how wrong I was. It is delicious!

Date of experience: April 30, 2023
Florida
1 review
0 helpful votes
Follow Rebecca D.
Unfollow Rebecca D.
Share Review
Report Review

Amazing
April 10, 2024

I really happy how fast received my order.The product really good.

Date of experience: March 31, 2024
Virginia
1 review
0 helpful votes
Follow JAMES G.
Unfollow JAMES G.
Share Review
Report Review

Received wrong tea. Double-check your order!
April 10, 2024
Updated review

Kept tea I didn't order. It was the right kind but apparently hit wrong button. Be careful to double-check your order! Otherwise you'll be stuck with it unless you want to pay return shipping and a restock fee

Date of experience: March 31, 2024

Quick and easy
March 19, 2023
Previous review

Quick and easy

Date of experience: February 17, 2023
Georgia
1 review
0 helpful votes
Follow Kyle K.
Unfollow Kyle K.
Share Review
Report Review

Good!
April 10, 2024

Good thank you c wood so am v go in can dm dm can gn to to to an dm dm overnight

Date of experience: March 31, 2024
Maryland
1 review
0 helpful votes
Follow Jennifer Q.
Unfollow Jennifer Q.
Share Review
Report Review

Thanks
April 9, 2024

Thanks so much. Will order again. I have English friends and they love these.

Date of experience: March 30, 2024
New Jersey
1 review
0 helpful votes
Follow Sheila X.
Unfollow Sheila X.
Share Review
Report Review

Wonderful
April 9, 2024

Terrific choices, cost of items and service was incredible

Date of experience: March 30, 2024
Michigan
2 reviews
0 helpful votes
Follow Geralynn P.
Unfollow Geralynn P.
Share Review
Report Review

Great price!
April 9, 2024

I thought the price was affordable and fast shipping!

Date of experience: March 29, 2024

From the business

English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.


englishteastore.com
New Stanton, Pennsylvania, United States