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EnergyBillCruncher

3.7

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EnergyBillCruncher Reviews Summary

The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.

This summary is generated by AI, based on text from customer reviews

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California
1 review
0 helpful votes
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Didn't take much time or ask for unnecessary information.

Date of experience: November 4, 2021
North Carolina
1 review
0 helpful votes
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Don't no u don't tell enough
December 4, 2021

Don't no u don't tell enough. Phone calls are annoying to me

Date of experience: November 4, 2021
Texas
1 review
0 helpful votes
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So far it looks like you wont give me a quote unless you call me on the phone and I don't want phone calls Only emails if you can do that then you will get an excellent rating for me

Date of experience: November 4, 2021
Texas
2 reviews
0 helpful votes
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Quick return of information
November 4, 2021

Turns out, I don't pay enough for solar panels to save me money right now, but I do appreciate how quickly I got a call...

Date of experience: November 4, 2021
Texas
1 review
0 helpful votes
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There is no experience, just a lot of questions with blind hope up front. Need seen results before taking further steps.

Date of experience: November 4, 2021
Wyoming
1 review
0 helpful votes
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Would like a quote during this survey not another phone call

Perhaps an estimate for power needed like for 5ww consumption for 18 hours

Date of experience: November 4, 2021
Louisiana
1 review
0 helpful votes
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Why you trick me into trying to get a free information

Date of experience: November 4, 2021
Nebraska
1 review
0 helpful votes
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Easy to get to this point, but the next is figuring out how to do it with a big tree on one side.

Date of experience: November 4, 2021
Florida
2 reviews
0 helpful votes
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My experience so far?
December 4, 2021

My experience so far? I have provided my information and you have refereed me to installers. You claim savings on the electrical bill but have not addressed the costs not covered by the program, like the cost and maintenance of the panels, financing cost of panels. What are the savings AFTER all the costs are covered. This is just a Sales pitch. If Duke Energy will buy the electricity produced in excess of usage, I will continue to pay Duke for electricity service when solar does not produce all that is needed due to lack of Sun (or size of panels)

Date of experience: November 4, 2021
New York
1 review
0 helpful votes
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There in no experience so far
November 4, 2021

There in no experience so far. Only filled in some info.

Date of experience: November 4, 2021
Maryland
1 review
0 helpful votes
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Info should be provided on the site about how to qualify for free install

Date of experience: November 4, 2021
North Carolina
1 review
0 helpful votes
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Nothing to say yet about the service
November 4, 2021

Nothing to say yet about the service. Am sr citizen needing more info

Date of experience: November 4, 2021
California
1 review
0 helpful votes
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No quiero q me llamen no me gustan las mentiras

Date of experience: November 3, 2021
District of Columbia
2 reviews
1 helpful vote
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Weird Weird Weird Weird Weird Weird Weird Weird Weird Weird

Date of experience: November 3, 2021
Nevada
1 review
0 helpful votes
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So far the app was quick now to check out the services

Date of experience: November 3, 2021
Arizona
1 review
0 helpful votes
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Quick and Easy enough...
December 4, 2021

Quick and Easy enough...
I can add more information after I receive the quote.

Date of experience: November 3, 2021
Washington
1 review
0 helpful votes
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I looked into this over a year ago, but couldn't find anyone who would provide this service in our area. If you really find legitimate service providers, I'd be ecstatic!

Date of experience: November 3, 2021
California
1 review
0 helpful votes
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Our energy bills are killing us
November 4, 2021

Our energy bills are killing us. I have been interested in solar for a few years but my ex-wife owns the property so I hope I can interest her in this.

Date of experience: November 3, 2021
Arizona
1 review
0 helpful votes
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I have some solor panels installed but not enough. I am also interested in battery backup

Date of experience: November 3, 2021
New Mexico
1 review
0 helpful votes
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I am afraid your rate will be more than what paying for solar now.

Date of experience: November 3, 2021