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EnergyBillCruncher Reviews Summary
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
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My experience is just fine we just haven't done anything
Finding information was impossible without giving up my email and phone number for marketing services. I hate spam.
This could be the answer to our dilemma to heating/cooling our big house on the ranch we own.
I have had solar for 3 years and have complained continually, they dent their repair techs out and they say their is nothing wrong. I am paying approx 275 per month and FPL refuses to send me a statement showing how the solar is performing. What do I do?
I'm concerned about the initial cost of setting up solar.
I would like a quote for solar panels at my property
Appropriate answers to questions in a timely manner.
Terrible... my phone has now had 5 callers in the last minute since I signed on... please make this stop
Just wanted to make sure that the system would help hoping it t would help
I'm still pretty leery about it. Various speed tests do not flashing currently
So far my experience with logging in my information has been good.
Ok and easy to answer, clear simple, questions with choice answers.
I call some one on one of these advertisements and they said I was not available for this offer.
So far, I have been waiting, and waiting... When do I talk to a real person with acceptable answers to my questions? I would
I have solar I would like to know about the Government help.
Didn't take much time or ask for unnecessary information.
Don't no u don't tell enough. Phone calls are annoying to me
So far it looks like you wont give me a quote unless you call me on the phone and I don't want phone calls Only emails if you can do that then you will get an excellent rating for me
Turns out, I don't pay enough for solar panels to save me money right now, but I do appreciate how quickly I got a call...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members