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EnergyBillCruncher Reviews Summary
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
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Just starting... Looks good though. Would be stoked if if this helps..
Seniors are being taken advantage of with words like $0 cost or lower rate/interest. Why? We're on limited income.
Don't appreciate having to provide address, phone, personal info
I was looking for some average rates. Not some Solar Angie's list. If I wanted a solar company, I'd contact a solar company.
It's been a wonderful experience and the navigation is awesome. Love the games. Thank you so much for such an amazing experience
It was great, the website easy to work on, I would recommend it to everyone.
Thank you
Good, was very easy to follow the instructions and secure my quote.
Look forward to speaking with someone who installs solar panels. Have wanted more info on install cost.
Good questions concise answers. Awaiting answers because I need relief from electric bills. My Mom owns a house 2 times the square footage of mine and she pays around $80./month for service and I pay $160. A month.
I don't need y'all to call me, give me my quotes and maybe I'll call you if I'm interested!
It's hard to give a rating without completing the process.
Well it is just a few things asked about personal items not really any answers about the solar panels cost.
To many questions. You do not need to my addresses only the city@ zip code.
I only have appointments to discuss the possibility of having solar panels installed. It's premature to try to rate products and/or services.
No real information given at the end. Required to furnish my phone number
You arent interested in giving me cost or eligibility info. Your just generating a lead for companys to hound me
I'm interested in knowing if we qualify for a program that helps us get solar and a battery.
Poor, not the results I expected. Now my email and phone will be contacted? Not what I expected.
Note that were in a area where panels would be installed by the power company at no cost to the home owner
Don't phone calls rather have texts messages please. I'm very busy taking my friends doctors appointments one in Richmond, in MANASSAS, Fairfax, stafford and woodbridge. Every day and start out very early 5:30am
I am reluctant to give you my personal information.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members