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EnergyBillCruncher Reviews Summary
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
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I have some solor panels installed but not enough. I am also interested in battery backup
I am afraid your rate will be more than what paying for solar now.
Good so far so good but everything else is going to be how much I am going to save and the new service
Form doesn't allow me to go back to make a correction
I would love to have my house solar.my house is in the perfect location and yes if any trees needs to be cut I'm kool with that
Thinking to good to be true
Most of them are just a way they your name address and phone number
Intrusive questions are only intended to give you marketing info. You are crooks.
SOMEONE WAS PUTTING A pledge ON MY LIGHT BILL. THE LIGHT COMPANY GAVE THEM THE WRONG INFORMATION. AND WOULD NOT CALL TO SAY THAT THEY MADE A MISTAKE. AND MY LIGHTS ARE STILL OFF. I GOT MY BILL DOWN TO $3000. IT WAS $6000.
AND SOMEONE CALLED TO PLEDGE THE REST AND I SLEEP IN MY CAR. BECAUSE I GET A DISABLED CHECK AND CANNOT PAY IT.
IF YOU KNOW OF ANYONE WHO CAN HELP ME PLEASE LET ME KNOW.
THANK YOU SO MUCH.
I HAVE NEVER HAD MY LIGHTS TURNED OFF BEFORE
It says put in your phone number and see your results. But it doesn't. They start immediately. Not good.
I haven't done anything but answer a few easy questions.
You have not done anything yet for me to give an opinion on.
I had absolutely no problem with the ad nor did I have any problems with navigation in your ad, so I am a very happy man. Thank you, Lawrence Cole Redding California
No real opinion because I don't know how useful or intrusive feedback my providing this information will produce.
I still need to talk to someone and find out more. And how much it will cost.
Friendly, informed and comfortable conversation. Thank you
I'm hoping you can help my bill is outrageous and I'll have to come up with solution where we can afford electricity and not kill our pocket. My wife works and work trying to make ends meat. We need help
So far so good pretty good experience talking with your company personnel thank you
Easy to find and fill in information, and run through the different screens.
Waiting for more information on this. Hard to a good or better rating with limited information.
You didn't give me the amount of savings I could expect. You sound like an advertizing scam.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members