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EnergyBillCruncher

3.7

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EnergyBillCruncher Reviews Summary

The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.

This summary is generated by AI, based on text from customer reviews

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Alabama
1 review
0 helpful votes
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We had solar energy I South Carolina
November 7, 2021

We had solar energy I South Carolina. They have 7 acres of Solar Panel. The fellow who owns they property is leasing it to a Solar Company so if you can help by help to lease the property they will connect you to it. So I feel it's a Wonderful idea. You help the envierment by using it you cut down on carbon footprints. We need Solar energy in Alabama

Date of experience: November 6, 2021
West Virginia
1 review
0 helpful votes
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I hope I can get it with out having to pay for this

Date of experience: November 6, 2021
Texas
2 reviews
0 helpful votes
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Someone told us house was to shady others just want to sell me something

Date of experience: November 6, 2021
Colorado
1 review
0 helpful votes
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Easy
November 7, 2021

Easy- it didn't take a lot of time

Now it is taking time! I just wanted some basic information! I

Date of experience: November 6, 2021
New Jersey
1 review
0 helpful votes
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Great!
November 7, 2021

Great! Now, if Zip can get Solar with next to nothing and cut my energy bill, it would really be GREAT and allow me to do some fix up that needs done to my house, my self and my property! I could see it making me VERY happy! Just don't tell me I have to have a $40+k income in my house hold per year! If I had that kind of money, I wouldn't need help with my electric bill!

Date of experience: November 6, 2021
North Carolina
1 review
0 helpful votes
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4 curious on what to have solar panels the difference would be

Date of experience: November 6, 2021
Texas
1 review
0 helpful votes
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Questions were simple and quick
November 7, 2021

Questions were simple and quick. Overall experience was Good

Date of experience: November 6, 2021
Indiana
1 review
0 helpful votes
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This has been a good experience but I was told I could not have solar since I am half a duplex. Is that true?

Date of experience: November 6, 2021
Georgia
1 review
0 helpful votes
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I am not sure I have no information that I can rate.

Date of experience: November 6, 2021
Texas
1 review
0 helpful votes
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When putting in my information I expected to get a quote. Not a hand full of numbers to call.

Date of experience: November 6, 2021
Texas
1 review
0 helpful votes
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Due to shade, need to discuss the possibility of a remote installation maybe 100 feet away from house?

Date of experience: November 6, 2021
Kentucky
1 review
0 helpful votes
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I don't like the fact that I don't know is taking this survey.

Date of experience: November 6, 2021
Georgia
1 review
0 helpful votes
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I am interested so far but I do not have my mind made up

Date of experience: November 6, 2021
Minnesota
1 review
0 helpful votes
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Seems very shady
December 7, 2021

Seems very shady- I want some basic info that you could provide - before sending someone who is going to give a hard pitch and never get off junk email

Date of experience: November 6, 2021
Georgia
1 review
0 helpful votes
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I'd be nice if I could get a quote before I decide to enter my personal information.

Date of experience: November 6, 2021
Tennessee
2 reviews
0 helpful votes
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Excited!
November 6, 2021

Excited! Looking forward to a change it has to be better

Date of experience: November 6, 2021
Colorado
1 review
0 helpful votes
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I wanted a quote not be contacted by people before I receive my quote. An "estimate" would have been fine. Very poor service.

Date of experience: November 6, 2021
Massachusetts
1 review
0 helpful votes
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Made request got the initial call no follow-up - this is my 4th time

Date of experience: November 6, 2021
Florida
2 reviews
0 helpful votes
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I usually don't give a 5 b/c there is always room for...
December 7, 2021
Updated review

I usually don't give a 5 b/c there is always room for improvement.

Date of experience: November 6, 2021

I never give out 5's b|c there is always room for improvement

Date of experience: November 6, 2021
Texas
1 review
0 helpful votes
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Have not seen possible savings on electric bill and cost of solar panels

Date of experience: November 6, 2021