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The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
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We had solar energy I South Carolina. They have 7 acres of Solar Panel. The fellow who owns they property is leasing it to a Solar Company so if you can help by help to lease the property they will connect you to it. So I feel it's a Wonderful idea. You help the envierment by using it you cut down on carbon footprints. We need Solar energy in Alabama
I hope I can get it with out having to pay for this
Someone told us house was to shady others just want to sell me something
Easy- it didn't take a lot of time
Now it is taking time! I just wanted some basic information! I
Great! Now, if Zip can get Solar with next to nothing and cut my energy bill, it would really be GREAT and allow me to do some fix up that needs done to my house, my self and my property! I could see it making me VERY happy! Just don't tell me I have to have a $40+k income in my house hold per year! If I had that kind of money, I wouldn't need help with my electric bill!
4 curious on what to have solar panels the difference would be
Questions were simple and quick. Overall experience was Good
This has been a good experience but I was told I could not have solar since I am half a duplex. Is that true?
I am not sure I have no information that I can rate.
When putting in my information I expected to get a quote. Not a hand full of numbers to call.
Due to shade, need to discuss the possibility of a remote installation maybe 100 feet away from house?
I don't like the fact that I don't know is taking this survey.
I am interested so far but I do not have my mind made up
Seems very shady- I want some basic info that you could provide - before sending someone who is going to give a hard pitch and never get off junk email
I'd be nice if I could get a quote before I decide to enter my personal information.
Excited! Looking forward to a change it has to be better
I wanted a quote not be contacted by people before I receive my quote. An "estimate" would have been fine. Very poor service.
Made request got the initial call no follow-up - this is my 4th time
I usually don't give a 5 b/c there is always room for improvement.
I never give out 5's b|c there is always room for improvement
Have not seen possible savings on electric bill and cost of solar panels

