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EnergyBillCruncher

3.7

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EnergyBillCruncher Reviews Summary

The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.

This summary is generated by AI, based on text from customer reviews

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Texas
1 review
1 helpful vote
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This misleading advertisement claimed to provide estimates of solar installation costs but instead merely collected my contact info and, at the end, offered me advertisements for installation services instead of estimates. Thank you for at least being honest that my phone number will be shared with advertisers...

Date of experience: November 6, 2021
Oregon
1 review
0 helpful votes
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All I did was put my information in to see if I qualified.

Date of experience: November 6, 2021
Texas
1 review
0 helpful votes
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I do not want any calls if can't give Information on line forget it

Date of experience: November 6, 2021
New York
1 review
0 helpful votes
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Taking all my info and giving me nothing you said you would.

Date of experience: November 6, 2021
New Mexico
1 review
0 helpful votes
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Overall experience app I don't understand what you're saying?

Date of experience: November 6, 2021
Georgia
2 reviews
0 helpful votes
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So far, so good
December 6, 2021

So far, so good. Hopefully, the advertisement doesn't give any "misrepresentations".

Date of experience: November 6, 2021
Virginia
1 review
0 helpful votes
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It is a low blow and distrust inducing to hide fine print about your communication methods. I do not wish to receive phone calls and prefer to be contacted by mail or email. I especially loathe robocalls.

Date of experience: November 6, 2021
Colorado
1 review
0 helpful votes
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Hopefully this will work & cut bill into almost nothing

Date of experience: November 6, 2021
Oklahoma
1 review
0 helpful votes
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Okay, waiting for my emails and phone calls to blow up though

Date of experience: November 6, 2021
West Virginia
1 review
0 helpful votes
Follow Angelene S.
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I still dont have a complete understanding what this scan is, yet!?!?!?

Date of experience: November 6, 2021
Texas
1 review
0 helpful votes
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Great
November 6, 2021

Great. So far what I've read looks legitimate. I really need help.

Date of experience: November 6, 2021
Texas
1 review
0 helpful votes
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Good and very well prepared
November 6, 2021

Good and very well prepared. Fast well presented to the point.

Date of experience: November 6, 2021
Florida
1 review
0 helpful votes
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Ok inside information two many question suspense is.

Date of experience: November 6, 2021
Oregon
1 review
0 helpful votes
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It's been quick and concise
November 6, 2021

It's been quick and concise. But there hasn't been any real personal contact as yet

Date of experience: November 6, 2021
Michigan
1 review
0 helpful votes
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Alright so far will se what happens from here How do you

Date of experience: November 6, 2021
North Carolina
1 review
0 helpful votes
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Would rather get a text message than a direct phone call

Date of experience: November 6, 2021
Virginia
1 review
0 helpful votes
Follow Alex C.
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I am busy driving now can't discuss anything until tomorrow. Going to my birthday party.

Date of experience: November 6, 2021
New York
2 reviews
1 helpful vote
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Sounds like another scam
December 6, 2021

Sounds like another scam. Offers $0.00 costs. I do not have $20 years to get my money back.

Date of experience: November 6, 2021
Oklahoma
1 review
0 helpful votes
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Please send email about setting up appointment times. Thanks

Date of experience: November 6, 2021
Utah
1 review
0 helpful votes
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Reading the benefits & potential cost nothing more

Date of experience: November 6, 2021