Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of EnergyBillCruncher

EnergyBillCruncher

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate EnergyBillCruncher?
grey stargrey stargrey stargrey stargrey star

EnergyBillCruncher Reviews Summary

The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

We monitor reviews for authenticity

Nevada
1 review
0 helpful votes
Follow Rene V.
Unfollow Rene V.
Share Review
Report Review

I do not want a bunch of sales calls and mail. Just your quote.

Date of experience: November 7, 2021
Florida
3 reviews
0 helpful votes
Follow Cassandra D.
Unfollow Cassandra D.
Share Review
Report Review

Only experience is the obvious visual savings if this is a true representation.

Date of experience: November 7, 2021
Illinois
1 review
0 helpful votes
Follow karen L.
Unfollow karen L.
Share Review
Report Review

Web site easy but I hate having to give my phone number and getting phone calls

Date of experience: November 7, 2021
Maine
1 review
0 helpful votes
Follow Jacanya Y.
Unfollow Jacanya Y.
Share Review
Report Review

Great service and provides good information that you need

Date of experience: November 7, 2021
New Jersey
1 review
0 helpful votes
Follow Jay H.
Unfollow Jay H.
Share Review
Report Review

I don't want a telemarketer phone calls and from what I see that is your operating method. All I needed to know is if solar is possible. If you can't just answer me through my email then forget my effort to contact you.

Date of experience: November 7, 2021
Florida
1 review
0 helpful votes
Follow Beatheny L.
Unfollow Beatheny L.
Share Review
Report Review

Okay This weird website I would not put all my personal on here. This website was pretty helpful :)

Date of experience: November 7, 2021
Florida
1 review
0 helpful votes
Follow Margaret M.
Unfollow Margaret M.
Share Review
Report Review

I don't know because I just answered your questions. I did all the work

Date of experience: November 7, 2021
New York
1 review
0 helpful votes
Follow judith O.
Unfollow judith O.
Share Review
Report Review

Please be sure your communications let me know it's...
November 7, 2021
Updated review

Please be sure your communications let me know it's YOU.
I'd like to get started asap. My electric supplier is upstate N. Y. *******... Expense... out of this world.
National Grid.

Date of experience: November 7, 2021

Have duplex home w/h two meters..
November 1, 2021
Previous review

Have duplex home w/h two meters. One for ea side
I pay both utility bills. Judith Vorndran

Date of experience: November 1, 2021
Texas
1 review
0 helpful votes
Follow john N.
Unfollow john N.
Share Review
Report Review

Not happy at all it seems difficult to make this change and your people most likely dont care that they can change the world. They seem just be drawing a check.

Date of experience: November 7, 2021
Florida
1 review
0 helpful votes
Follow David L.
Unfollow David L.
Share Review
Report Review

I like your company because a friend of mine told me a little about y'all turn me on to it so I'm hitting y'all up trying to get some help I think you guys pretty good and everyone should turn to you all

Date of experience: November 7, 2021
Virginia
1 review
0 helpful votes
Follow Ragaa U.
Unfollow Ragaa U.
Share Review
Report Review

I appreciate your business, but I hope you are telling me the truth that I will have a ZERO cost for a solar panel.

Date of experience: November 7, 2021
New Mexico
1 review
0 helpful votes
Follow David G.
Unfollow David G.
Share Review
Report Review

Your info says that I can be told if I'm eligible with just my zip code. Well I enter a lot more than just my ZIP code and I'm still am not sure if I'm eligible. I have to receive sales calls to find that out. That's very disappointing I will not answer the phone calls.

Date of experience: November 7, 2021
Massachusetts
1 review
0 helpful votes
Follow Doretha E.
Unfollow Doretha E.
Share Review
Report Review

So far it has been a great experience for me and i pray it will help me.

Date of experience: November 6, 2021
California
1 review
0 helpful votes
Follow Frank V.
Unfollow Frank V.
Share Review
Report Review

I have no response yet in order to rate this site. I'm sorry.

Date of experience: November 6, 2021
Florida
1 review
0 helpful votes
Follow Gary V.
Unfollow Gary V.
Share Review
Report Review

I have several questions that need 2 b answered 1st
November 7, 2021
Updated review

I have several questions that need 2 b answered 1st.

Date of experience: November 6, 2021

I've signed a contract, however that was back in late...
November 2, 2021
Previous review

I've signed a contract, however that was back in late June 21 or the 1st part of July 21. I've contacted the parent company at least 8 X. They claim that it takes that long 2 get permits Approved by the County.

Date of experience: November 2, 2021
Idaho
1 review
0 helpful votes
Follow Charles Q.
Unfollow Charles Q.
Share Review
Report Review

I just want some estimate not a list of vendors that will bother me.

Date of experience: November 6, 2021
Virginia
1 review
0 helpful votes
Follow Steve Y.
Unfollow Steve Y.
Share Review
Report Review

Sounds good, but we've all heard that, maybe show me s numbers

Date of experience: November 6, 2021
Virginia
1 review
0 helpful votes
Follow Carolyn V.
Unfollow Carolyn V.
Share Review
Report Review

Your advertisement states "get a quote", however, you don't. Instead, it turns into getting a phone call. I get 10-15 spam/telemarketing calls per day. Don't call me. Sorry I waisted your time.

Date of experience: November 6, 2021
Nebraska
1 review
0 helpful votes
Follow Alesia K.
Unfollow Alesia K.
Share Review
Report Review

We tried with this company, they didn't show up after appointment was set for three times. Said that they came, but didn't. We have cameras that should no one came. This company never called back.

Date of experience: November 6, 2021
Alabama
1 review
0 helpful votes
Follow Ginger L.
Unfollow Ginger L.
Share Review
Report Review

We had solar energy I South Carolina
November 7, 2021

We had solar energy I South Carolina. They have 7 acres of Solar Panel. The fellow who owns they property is leasing it to a Solar Company so if you can help by help to lease the property they will connect you to it. So I feel it's a Wonderful idea. You help the envierment by using it you cut down on carbon footprints. We need Solar energy in Alabama

Date of experience: November 6, 2021