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EnergyBillCruncher Reviews Summary
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
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OK so far I hope to get all solar panels installed for free that would be awosome n a blessing from up above.
Well you have not done anything so far except get my information
So far it's been easy and fast. But I want to see you all in action With the estimate. That's when I can give you a better rate on experience.
Where's the automatic quote? This is a referral service and pure crap
Ok I didn't not sure what this about. Just want Met Ed to pick up old refrigerator
It's alright I guess, since this is the first home I'm buying.
Just interested in the ups and down of this kind of service
Easy, it asking for personal Info before providing anything.
I have filled this form out 6 times with NO REPLY!
Irritated by filling out the form so many times with NO REPLY effort on your site to present the information I need to render my decision.
I need to see the work first before I can right a response.
Received a call where the lady was very polite says I will receive a further call for more information. I am hoping this does not go on and on.
Would like for someone to call or visit to tell me more.
I have Solar and was put on My roof before PGE was putting on solar free I have to pay for my Solar can you help with this
Paying you instead of electric company does not save me any thing. Seen in past Assessments.
Great job advertising listing survey all the above plus anymore positive thoughts
I understand just a little bit if you only had one in Spanish so we can understand it more.
I do not like that you used small print telling me 4 companies would call me, that is why I never give my phone number on the internet. And I will not use anyone you recommended.
Too invasive and misleading... just a pretense to get a cold call with me. Please do NOT call.
I don't want someone contacting me right now! It's evening and so forget it. Please don't contact me in the morning either.
I cannot afford Solar. But thank you
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members