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EnergyBillCruncher Reviews Summary
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
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I made a prior inquiry, made contact, never got the response I asked for. TIME IS OF THE ESSENCE! I NEED TO KNOW HOW MANY PANELS AND HOW MANY LINEAR FEET of ground space. I need to do some site prep and I would like to move dirt before the ground freezes.
Ok you have lied to me already. Where is the quote you promised?
I have to say, I would love to be impressed with a huge savings. Show me!
I at no time indicated that I wanted a phone call. I gave you my number because you asked. As far as I know that is not a reason to call. I am deaf and can not hear to talk on the phone.
For a quote, personal info should not be needed. Scam alert
Seems easy enough. Still waiting for the hitch to catch me up….
I enjoy the representation and this transaction was carried out wonderful.
It would help me stay warm or cool without a large power bill that I can't pay. I'm disabled and have to cut coat every way I can or go without nessatys that I need like food..
Hope I don't regret being tortured with phone calls and emails forever...
How can you to rate my experience b4 giving me the quote?
I dont want 5-10 people calling me. I would request emails to the address previously provided
Haven't had any contact other than this current one.
I can't me doing this at this time of my life please cancel
Don't know anyone who has solar and my electric bill has been in the 70s. I am not sure if having solar is a good thing.
Short, but informative call. Person was professional, curtious, and had good customer service skills.
I did not pick any one yet, I am only checking on what is available.
I did not pick any one yet, I am only checking.
I do not like unsolicited phone calls at just any time of day.
Just initial contact at present time but so far very positive.
Good but should offer a time to schedule call and not an immediate call.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members