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EnergyBillCruncher

3.7

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EnergyBillCruncher Reviews Summary

The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.

This summary is generated by AI, based on text from customer reviews

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Massachusetts
2 reviews
0 helpful votes
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So far, so good
December 2, 2021

So far, so good. Please stick with me. I'll have to take some trees down.

Date of experience: December 1, 2021
Missouri
2 reviews
3 helpful votes
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1
December 31, 2021
Updated review

1. I am not in Missouri. I am in West Virginia. You say you're going to give ma quote but have yet to do so. I have filled out this form at least once before.
Please get it together and have someone call me to discuss my project. I will need a ground mounted system with at least 36 340 watt panels, a battery cabinet, and at least 4 dedicated circuits. I also have a 16kw Generac that has to be integrated properly. *******014

Date of experience: December 1, 2021

This not a quote
December 31, 2021
Previous review

This not a quote.

Date of experience: November 30, 2021
California
1 review
0 helpful votes
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It's not too time-consuming to get estimates, I hope.

Date of experience: December 1, 2021
Hawaii
2 reviews
0 helpful votes
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I don't like being asked how my experience is so far because all I have done is fill in the "blanks" for you.

Date of experience: December 1, 2021
Florida
1 review
0 helpful votes
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I was not able to put my VOIP phone number in, nor my English cell and my Florida landline i not working. Please contact me by email

Date of experience: December 1, 2021
Illinois
1 review
0 helpful votes
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Have done all the work myself so far, why would i rate you?

Date of experience: December 1, 2021
Texas
1 review
0 helpful votes
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Well we'll see if I can get solar installed!
I sure hope so

Date of experience: December 1, 2021
Louisiana
1 review
0 helpful votes
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You offered an estimate...
December 31, 2021

You offered an estimate... it seemed like the questions I answers would generate the estimate.

Date of experience: December 1, 2021
Texas
1 review
0 helpful votes
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I haven't talked to anyone yet so I am hesitant to express my opinion regarding my experience with this service.

Date of experience: November 30, 2021
Georgia
1 review
0 helpful votes
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Thanks again soon and then we just need to get together

Date of experience: November 30, 2021
Florida
1 review
0 helpful votes
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I, Marino Nader love your software and would love to hear more about it, please please please email me and mail me and knock on my door. Thank you so much!

Date of experience: November 30, 2021
Texas
1 review
0 helpful votes
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You dis nit send me quotes like you promised, you gacve my number 2 a bunch of Cies whio are calling me. I need their calls like a hole in the head. Send me their quotes over the internet, if I do not receive any I will mark your site as spam.

Date of experience: November 30, 2021
Louisiana
1 review
0 helpful votes
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This stuff has been a waste of time every time b4 now

Date of experience: November 30, 2021
North Carolina
2 reviews
0 helpful votes
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If getting a quote, why need all contact which generates sales solicitation

Date of experience: November 30, 2021
Texas
1 review
0 helpful votes
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Need to know more about the system and how it works. What are the payments for the equipment? Who maintains it? When will payments end? Can I sell back the energy I do not use?

Date of experience: November 30, 2021
California
1 review
0 helpful votes
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Fast and efficient
November 30, 2021

Fast and efficient. Apparently very knowledgeable.

Date of experience: November 30, 2021
Pennsylvania
1 review
0 helpful votes
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Don't know if this is a legit claim being presented

Date of experience: November 30, 2021
Pennsylvania
1 review
0 helpful votes
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Easy
December 30, 2021

Easy. We are elderly with medical problems. Please give information over the web please.

Date of experience: November 29, 2021
Florida
1 review
0 helpful votes
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I was expecting a online quote not a salesman call my home when I work nights.

Date of experience: November 29, 2021
Louisiana
3 reviews
0 helpful votes
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Questions and answers just fine
November 30, 2021

Questions and answers just fine. I choose to have quote via email not phone.

Date of experience: November 29, 2021