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EnergyBillCruncher

3.7

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EnergyBillCruncher Reviews Summary

The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.

This summary is generated by AI, based on text from customer reviews

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Texas
1 review
0 helpful votes
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It was very quick and to the point no bull very professional and direct

Date of experience: December 17, 2021
Illinois
1 review
0 helpful votes
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Not enough input!
January 16, 2022

Not enough input! Have unlimited sunny area for ground panels on posts! Need battery storage for after sun hours!

Date of experience: December 16, 2021
California
1 review
0 helpful votes
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Teaser says there will be a quote instead i will now be besieged with calls due to a publishednumber

Date of experience: December 16, 2021
Florida
1 review
0 helpful votes
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No experience yet
December 17, 2021

No experience yet. I'm still waiting for the call, o. K.

Date of experience: December 16, 2021
North Carolina
1 review
0 helpful votes
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Great an need it
December 17, 2021

Great an need it. It would be so awesome to have this done

Date of experience: December 16, 2021
Georgia
1 review
0 helpful votes
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Would like to talk it work
December 17, 2021

Would like to talk it work.

Because of the advertise

Date of experience: December 16, 2021
Louisiana
2 reviews
0 helpful votes
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Ya said you would se if i qualified first? Zip code yes or no

Date of experience: December 16, 2021
Florida
1 review
0 helpful votes
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Good and somewhat informative
December 17, 2021

Good and somewhat informative. Peaked my interests.

Date of experience: December 16, 2021
Pennsylvania
1 review
0 helpful votes
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I have had a couple of solar guys out & it wasn't quite worth it. Another said they'd come out then canceled and then got a call from them saying they were coming out and then another cancel so I am not very sure about it at this point

Date of experience: December 16, 2021
New York
1 review
0 helpful votes
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It's good and I am not too computer literate has been easy to navigate

Date of experience: December 16, 2021
Arkansas
1 review
0 helpful votes
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Ok
January 15, 2022
Updated review

Repeating the message but each conversation says I have too much shade.

Date of experience: December 16, 2021

Uneasy giving information
November 3, 2021
Previous review

Uneasy giving information

Date of experience: November 2, 2021
Florida
1 review
0 helpful votes
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I am aware there is a saving in long term and I have a place in the Adirondacks with a metal roof, but it is only used May to October and not sure if it would be worth it?

Date of experience: December 16, 2021
Arizona
1 review
0 helpful votes
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Do you have panels that do not go on roof? I have an older home. Government said no out of pocket money

Date of experience: December 16, 2021
California
1 review
0 helpful votes
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The conversation went well look forward to speaking to them more clearly tomorrow

Date of experience: December 16, 2021
New Jersey
1 review
0 helpful votes
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I'm interested in solar panels and what may be available.

Date of experience: December 16, 2021
Kentucky
1 review
0 helpful votes
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I'm hoping because I live in a mobile home that I still have a chance

Date of experience: December 15, 2021
Oregon
1 review
0 helpful votes
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You trick people to give up their information. Then you give out the information or sell it. I then get a ton of emails and phone calls that don't even pertain to what I was looking for. All I wanted was an estimate on what solar was going to cost me. I did not get that information.

Date of experience: December 15, 2021
Florida
5 reviews
0 helpful votes
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Pretty picture show at the end but no approximate cost of system.

Date of experience: December 15, 2021
California
3 reviews
2 helpful votes
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No calls
January 14, 2022
Updated review

No calls. No prices. No system specifics.
What's the point?

Date of experience: December 15, 2021

No one has ever called me
January 12, 2022
Previous review

No one has ever called me. I can only see the system's KWH, size and perported savings. I've yet to see a price breakdown. Disappointing…

Date of experience: December 13, 2021
North Carolina
1 review
0 helpful votes
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Too early to tell...
January 14, 2022

Too early to tell... no calls as of now!
I'll be better able to answer after I get the Quotes.

Date of experience: December 15, 2021